Position: Field Operations Technician III
Location:
Duration: 3 months only
Field Operations Technician III is responsible for providing work leadership, guidance and training to a group of technicians within a specific area. The candidates responsibilities include: diagnosing network problems in the field, solves complex work related problems, coordinate and review work assignments, address and resolve complex and/or escalated customer issues to the point of customer satisfaction, make recommendations regarding personnel development and departmental policies and procedures, conduct quality control inspections at customer locations. Candidate must possess a High School diploma or equivalent. 5-10 years related work experience. Must be eligible to work in the US.
*** Temporary assignment; no possibility for extension ***
DRIVING IS REQUIRED, 200 MILES PER DAY AVERAGE (COMPANY VEHICLE PROVIDED) SPRINT PHONE REQUIRED, SAMSUNG RF EQUIPMENT PREFERRED. US CITIZENSHIP REQUIRED.
Field Operations Technician III is responsible for providing work leadership, guidance and training to a group of technicians within a specific area. The candidates responsibilities include: diagnosing network problems in the field, solves complex work related problems, coordinate and review work assignments, address and resolve complex and/or escalated customer issues to the point of customer satisfaction, make recommendations regarding personnel development and departmental policies and procedures, conduct quality control inspections at customer locations. Candidate must possess a High School diploma or equivalent. 5-10 years related work experience. Must be eligible to work in the US.
Required Skills Required Experience
• Proven ability to promote teamwork, cooperation, and commitment to mutual goals. • Proven ability to negotiate and mediate, bringing, together diverse perspectives with beneficial outcomes.