Job Description

YOUR CAREER

As a UX Researcher & Design Strategist Intern at the Palo Alto Innovation & Research center (PAIR), you will work with the  team on impactful research projects for our flagship products, assist in the development of research operations processes,  and evangelize the importance of research throughout the company. You’ll use design thinking methods, cutting-edge UX Research processes, and collaboration to develop and deliver impactful insight.  For this role, we're looking for individuals with qualitative and research skills, and  some experience in using quantitative research methods.

YOUR IMPACT

• Collaborate closely with the UXR team, designers, product managers, and engineers to develop a research plan
• Participate in aspects of a research project such as: write a discussion guide, perform interview sessions, synthesize findings
• Communicate research findings to inform business decisions through rich storytelling via the best medium for the audience (e.g. presentation, reports, workshops and any other novel, creative approach)
• Develop new tools, process, and practices to advance design research and design strategy at the Palo Alto Networks

Qualifications

YOUR EXPERIENCE

• B.A./B.S. in Psychology, Human Factors, HCI, Design, Interaction Design, Social Sciences, Anthropology, or equivalent research-adjacent degree
• Previous experience conducting research via coursework, projects or internship
• Experience combining quantitative and quantitative research methodologies and applied multi-method research
• Experience balancing multiple varied projects at once while performing at a high level

Preferred 

• Currently pursuing Masters or doctorate  in Psychology, Human Factors, Design, HCI, Computer Science, or Social Sciences, Business, Anthropology, or equivalent
• Background in working with design thinking/design strategy frameworks
• Professional or academic experience with B2B products, cyber security, technical products, etc.

Additional Information

THE TEAM

Our team is responsible for the strategy, definition, and design execution of new products and services. We are a small dynamic team of researchers and strategists who are on the cutting-edge of design research practices so you’ll have the opportunity to wear many hats, explore new skills, build culture and practice and have a front seat to our formative product decisions. You will work side-by-side with UX designers and the product management team, as well as engineers.

OUR SUMMER INTERNSHIP PROGRAM PROVIDES YOU:

• 1:1 mentorship.

• Fun and engaging events that inspire your intellectual curiosity.

• The opportunity to expand your knowledge and work on challenging projects.

• Connections to other interns, recent grads, and employees across the company as well as our leaders.

OUR COMMITMENT

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.