Benefits:

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

We are seeking a Unlicensed Intake Coordinator to join our team. In this role, you will collect, manage, and report on the referral and scheduling information. Assists in the coordination of patient care under the direction of the Office Manager and Direction of Nursing. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

Answers phones, receives all intake information for paraprofessional cases and enters the appropriate information in the computer

Completed intake forms and routes them appropriately for admission approval

Assists in the scheduling of appropriately skilled person to fill the case, inputs scheduling information in the computer and continues to assist in the coordination of the scheduling

Schedules replacement workers as needed and inputs scheduling information

Assists in communication with patients/families on home health aide related issues

Takes telephone referral information if no nursing staff is available and pass referral as soon as possible

Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information

Documents and reports changes in patient status, in service requirements, in and employee staff assignment and in particular, any unsatisfactory performance

Performs other duties as directed

Qualifications

High school diploma or GED

Previous experience as a Home Care setting preferred but not required

Highly organized with attention to detail

Must be computer literate

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills