WE ARE SEEKING PASSIONATE, SERVICE-ORIENTED, POSITIVE AND HARD-WORKING INDIVIDUALS WITH A LOVE FOR HEALTH AND FITNESS AND AN EXCITEMENT FOR OUR BRAND. WE ARE A HIGH-GROWTH COMPANY LOOKING FOR HYPER-ORGANIZED, EFFICIENT, FORWARD-THINKING PROBLEM-SOLVERS WITH EXCEPTIONAL INTERPERSONAL SKILLS AND ATTENTION TO DETAIL. RESPONSIBILITIES: . PROVIDE HIGH LEVEL CUSTOMER SERVICE AND HOSPITALITY TO CLIENTS . ASSIST THE STORE MANAGEMENT IN DAILY TASKS AND PROJECTS . MAINTAIN A POSITIVE ATTITUDE AND TAKE INITIATIVE . ENSURE A SUCCESSFUL CUSTOMER CHECK-IN AND CHECK- OUT PROCESS . WORK AS A COHESIVE TEAM WITH ALL UNLIMITED BIKING STAFF MEMBERS TO ENSURE EFFICIENCY AND CAMARADERIE . ASSIST WITH THE TRAINING AND COACHING OF NEW HIRES FOR THE FRONT DESK STAFF TEAM . MAINTAIN PRODUCT KNOWLEDGE FOR ALL STUDIO RETAIL OPERATIONS . MAINTAIN THE DISTINCT UNLIMITED BIKING AESTHETIC, APPEARANCE, ATMOSPHERE AND CULTURE QUALIFICATIONS: . MUST HAVE CUSTOMER SERVICE EXPERIENCE . MUST HAVE THE ABILITY TO PRIORITIZE AND MULTI-TASK WITHIN A FAST-PACED ENVIRONMENT . MUST BE WILLING TO INITIATE TASKS AND PERFORM DUTIES WITHOUT DIRECTION . MUST HAVE EXCELLENT COMMUNICATION SKILLS AND BE ABLE TO WORK WITH A WIDE RANGE OF PERSONALITIES . MUST HAVE OUTSTANDING CUSTOMER SERVICE AND PROBLEM SOLVING SKILLS . MUST HAVE A POSITIVE, CAN-DO ATTITUDE . MUST HAVE A FRIENDLY AND PROFESSIONAL PHONE AND EMAIL ETIQUETTE . MUST HAVE SUPERIOR ORGANIZATIONAL SKILLS . MUST HAVE THE FLEXIBILITY TO WORK A NON-TRADITIONAL SCHEDULE - MUST HAVE WEEKEND, HOLIDAY AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY PHYSICAL REQUIREMENTS: . MUST BE ABLE TO WORK IN A FAST PACED ENVIRONMENT . MUST BE ABLE TO KNEEL, BEND, REACH, CLIMB AND STAND FOR LONG DURATIONS OF TIME . MUST BE ABLE TO LIFT/CARRY A MINIMUM OF 30LBS