Job Description

Upright Citizens Brigade is hiring temporary part-time Event Staff to join our team for limited 6-month terms for our performance and teaching venues. This position reports to the Venue Manager.

Ideal candidates are superfans of all things UCB or current UCB students with a strong familiarity with how our live improv and sketch shows run. In addition to an hourly wage, UCB Event Staff receive 80% discounts on classes at UCB.

Seasonal Event Staff can expect to work 1-2 shifts/week at one of our current venues, including our Franklin Avenue Theatre or our Bronson Avenue or Silverlake Training Centers. Shifts can be 4-8 hours long, and you must be available to work weekday and weekend shifts.

Job Details:

• Reports to the Shift Lead, responsible for ensuring excellent customer service.
• Provides an excellent patron experience at all performances.
• Maintains the lobby's appearance and nightly cleaning duties and all public areas.
• Helps in safely loading and unloading all audiences during and after performances.
• Processing ticket sales using a computerized ticketing system.
• Processing concessions using a computerized cashier system.
• Providing general events and exhibition information for the public
• Managing patrons in an outside line

Qualifications

• Previous performing arts box office experience
• Computer skills: emailing, reporting, Google Calendar, Google Sheets and Eventbrite administration
• Willingness to work a flexible schedule, including days, evenings, and weekends.
• Skill in guest relations, phone etiquette, filing, multi-task environment, and attention to detail
• Ability to communicate, work well with others, and work in a high-volume, public-facing, and sometimes stressful environment.
• Ability to maintain proper etiquette around high-profile performers and guests.

Additional Information

Please attach one PDF in the ‘Resume” section which includes your resume plus a short note detailing your experience.

Compensation:

• Compensation: $16.78/hour
• 80% discount on UCB classes
• UCB is an equal opportunity employer.
• All your information will be kept confidential according to EEO guidelines.