Who are we? A rapidly growing, close-knit real estate team that spans the Hudson Valley + Catskills region, we utilize technology to work more efficiently for and with clients. Ranked in the top 1.5% of real estate teams in the US, we have worked with over 500 clients and closed more than $250 million dollars of volume since our founding in 2019. Our commitment extends to supporting local communities and fostering connections between upstate and NYC. A true start-up, we work quickly and make up the rules as we go along – while looking carefully at what other real estate companies and businesses are doing! We value agility and view challenges as opportunities for improvement. Our team operates remotely, utilizing the Compass tools as well as Slack, Drive, and the Google Business Suite. We have regular online meetings and are in constant touch via Slack. Collaboration and curiosity are two core characteristics of our team. We’ve always primarily gotten leads from word of mouth and past clients and have never paid for leads; our goal is always to focus outreach efforts on increasing awareness of the great service we offer amongst potential sellers, buyers, and referral partners. We’re sticklers for rules and like to execute tasks with accuracy. What do we need? We need someone to identify opportunities for enhancing team efficiency, oversee process development and documentation, vigilantly ensure that our team members and clients are having the best experience possible, and help the founder prioritize between the team’s millions of exciting opportunities (that has only grown since we joined Compass earlier this year!) Who are we looking for? You’re the kind of person who sees someone else’s messy sock drawer and not only longs to reorganize it but also to ask the important questions that will determine if the person needs different socks – or a different drawer! You have successfully worked in positions where you’ve had to see five steps ahead and respond promptly to real-time situations. You thrive in environments with interruptions and possess the ability to safeguard your time and priorities (which also means pushing back sometimes!). You get excited by the possibility of finding ways to make people’s lives better and truly believe that effective processes are critical to constant improvement, minimizing stress, and maximizing our time to enjoy this beautiful area we call home. We’d love for you to be proficient with managing real estate transactions as well as real estate technologies such as Follow Up Boss (or similar CRMs for real estate), working with MLSs (we belong to 5!), etc. Responsibilities: You’ll first start by analyzing the team for 30-60 days in order to identify room for improvement by reviewing existing processes and documentation as well as data and trends for the team and region, etc. • Oversee core administrative processes, as well as manage transaction coordinators and possibly others. • Troubleshoot operational/process issues and address questions from agents and admins. • See each problem as an opportunity, making recommendations to the CEO/Founder and documenting any agreed changes in the operations manual and policy document (we are just implementing Trainual for this.) ​​ • Identify opportunities to enhance our technology stack, making it more user-friendly for agents and admins while maximizing client benefits. Focus areas include CRM, automation, analytics, and production tracking. • Collaborate with the Director of Marketing to conduct quarterly reviews of all major marketing assets, particularly the app, website, Instagram page, YouTube, etc. • Develop and maintain systems for collecting and publishing client reviews, as well as utilizing feedback from clients. • Establish and manage systems for working with referral partners, including how we update partners on existing deals, conduct outreach to new partners, and nurture existing relationships. • Oversee current initiatives such as the $1 million pledge to the NY Farmland Access Fund, as well as new initiatives such as partnerships, events, sponsorships, etc. • Stay informed about technological advancements and ensure our processes align with Compass' expectations and offerings. • Work with CEO/Founder on hiring and training including increasing diversity, drafting job descriptions, and managing onboarding and ongoing review processes. Qualifications: • We are open to candidates with any educational and work background, although some real estate experience is highly recommended. • A real estate license is strongly preferred. • This is an almost entirely remote position but you would ideally be located within 1 hour of our headquarters in Accord, NY in order to have weekly in-person meetings with the CEO, occasional meetings with other team members (who are spread across multiple counties), attend team functions, etc. • You need to love (or be able to fall in love with!) this area as much as we do and be excited to develop new ways that we can contribute positively to our communities. • Only applicants who submit a cover letter during the application process will be considered. Compensation: $90,000

• You’ll first start by analyzing the team for 30-60 days in order to identify room for improvement by reviewing existing processes and documentation as well as data and trends for the team and region, etc. • Oversee core administrative processes, as well as manage transaction coordinators and possibly others. • Troubleshoot operational/process issues and address questions from agents and admins. • See each problem as an opportunity, making recommendations to the CEO/Founder and documenting any agreed changes in the operations manual and policy document (we are just implementing Trainual for this.) ​​ • Identify opportunities to enhance our technology stack, making it more user-friendly for agents and admins while maximizing client benefits. Focus areas include CRM, automation, analytics, and production tracking. • Collaborate with the Director of Marketing to conduct quarterly reviews of all major marketing assets, particularly the app, website, Instagram page, YouTube, etc.  • Develop and maintain systems for collecting and publishing client reviews, as well as utilizing feedback from clients. • Establish and manage systems for working with referral partners, including how we update partners on existing deals, conduct outreach to new partners, and nurture existing relationships. • Oversee current initiatives such as the $1 million pledge to the NY Farmland Access Fund, as well as new initiatives such as partnerships, events, sponsorships, etc.  • Stay informed about technological advancements and ensure our processes align with Compass' expectations and offerings. • Work with CEO/Founder on hiring and training including increasing diversity, drafting job descriptions, and managing onboarding and ongoing review processes.