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Customer Service Associate - Therapy Direct

Avacend, Inc.

Customer Service Associate - Therapy Direct

Atlanta, GA
+1 location
Sandy Springs, GA
  • Responsibilities
    • 2-5 years’ experience working within a Sales Organization crafting training experiences to include sales/selling techniques and abilities for multiple skillsets, with tangible positive impacts to business results
    • Consultative mindset with both strategic and tactical learning development expertise
    • Highly effective at communicating to various levels of leadership within the organization to engage SME’s, sponsors, leaders, and advocates; drawing out learning requirements and performance support opportunities
    • 3-5 years’ experience in instructional design, using the ADDIE and rapid development processes to create web-based, digital, virtual, mobile and instructor-led learning solutions
    • 2-5 years’ experience using the following authoring tools for eLearning development:
      • Articulate Storyline
      • Articulate 360
      • Adobe Captivate
      • Camtasia Studio (preferred, but not required)
      • Adobe Illustrator (preferred, but not required)
      • Photoshop (preferred, but not required)
      • HTML5 (preferred, but not required)
    • 2-3 years’ experience working with different multimedia features such as audio files, graphics, digital photography, animation and gamification tools to create products for mobile learning, micro-learning, and blended courseware
    • Proficiency in creating interactive media and digital media for web publishing and computer-based training solutions
    • Experience creating mobile learning solutions, creating the curriculum infrastructure within a mobile platform and uploading content to a mobile LMS platform`
    • Project Management certification or proficiency is a plus, but not required
    • Ability to work both autonomously and collaboratively with agility to effectively manage multiple concurrent initiatives
    • Highly organized and efficient, with a continuous improvement mindset

    Required Skills Required Experience

  • Locations
    Atlanta, GA • Sandy Springs, GA