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Community Management Intern

Upswing

Community Management Intern

Austin, TX
Internship
Paid
  • Responsibilities

    Job Description

    We're looking for a Community Management Intern to work alongside our Community Manager on the following key areas:

    Assist with the management of Upswing's Coach Community: 
    - Recruit, vet, and onboard new coaches 
    - Conduct weekly supervision of all coach activity 
    - Conduct quality assurance of tutoring standards and academic integrity 
    - Provide remediation opportunities for coaches when necessary and set guidelines for academic integrity 
    - Participate in user research and user engagement initiatives

    Desired Personal Attributes: 
    - You are a hard-worker and bring a positive attitude to the team 
    - You are well-organized and able to dedicate time each week 
    - You are a people person and an excellent communicator

    Desired Skills: 
    - Microsoft Word and Excel 
    - Google Suite 
    - Effective verbal communication 
    - Strong written communication 
    - Formal tutoring or teaching experience

    Things that would make you awesome (but not required): 
    - People or team management experience 
    - Spanish proficiency 
    - HTML/CSS

    **This position will be 12-20 hours per week based on work load

    Think you've got what it takes? We want to hear from you!