Job Description

RESPONSIBILITIES

• BE STUDENT MINDED

• PROBLEM SOLVER

• ASSIST WITH PLACEMENT OR UPGRADES OF PRODUCTS AND SERVICE ORDERS

• TAKE CONFIDENTIAL PAYMENT INFORMATION AS WELL AS OTHER PERSONAL INFORMATION SUCH AS ADDRESS AND PHONE NUMBER

• PERFORMING FRONT LINE CUSTOMER SERVICE: ANSWERING CUSTOMER QUESTIONS, ESCALATING ISSUES, AND INFORMING CUSTOMERS OF CURRENT DEALS AND PROMOTIONS

• GRASP CHANGES EFFICIENTLY

• BUILD SUSTAINABLE RELATIONSHIPS AND TRUST WITH CUSTOMERS

REQUIREMENTS:

• 1-2 YEARS OF CUSTOMER SERVICE EXPERIENCE

• ASSOCIATES DEGREE PREFERRED (NOT REQUIRED)

• ABILITY TO MANAGE TIME EFFECTIVELY, MULTI-TASK IN A FAST-PACED ENVIRONMENT.

• BE SELF-MOTIVATED AND A SELF-STARTER

• INTERPERSONAL SKILLS (KNOWING HOW TO COMMUNICATE TO ANY ETHNIC BACKGROUND)

• LEARN AND STUDY PRODUCT KNOWLEDGE QUICKLY

• WILLINGNESS TO ADVANCE AND GROW

• ENERGETIC, OUTGOING WITH A POSITIVE ATTITUDE

• STRONG WORK ETHIC, ABLE TO GO THE EXTRA MILE

• RELIABLE

PLEASE NOTE (OUR TRAINING IS PERSONALIZED, SO IT IS TAILORED TO EACH INDIVIDUAL'S STRENGTHS AND WEAKNESSES.)

WHAT’S IN IT FOR YOU:

• TRAVELING OPPORTUNITIES

• NO WORK ON HOLIDAY’S

• WEEKLY CASH BONUS

• FLEXIBLE SCHEDULE

• SIGNING BONUS $$$

• GAS CARD BONUS

• OPPORTUNITY FOR ADVANCEMENT AND EXTENSIVE TRAINING PROGRAMS

• COMPANY CULTURE ACTIVITIES

• HOLIDAY PARTIES

• DIVERSE WORK ATMOSPHERE

Our firm is the leader in the customer service, account management & sales. Our full-time consultants clients are Fortune 500 and 100 companies! You will be meeting with people directly for the purpose of entry-level customer service, as well as doing marketing sales product presentations for existing and potential clients.

Company Description

Our Why/Vision To transform followers into leaders and leaders into agents of change. We believe that everyone deserves an opportunity to become their best, even if they don't know, that they have the potential too. ​