The Front Office Coordinator is the first point of contact by phone and in person for all clients and guests. The Front Office Coordinator also provides administrative support to the Housing Department.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
2+ years front office, administrative, or reception experience preferably in a client/customer facing role
HS Diploma or GED required; Bachelor’s degree in Human Service or related field is preferred
Ability to read and write in standard English
Excellent oral and written communication
Ability to prepare communications, such as memos, emails, reports and other correspondence
Advanced proficiency with Microsoft Office - Word, Excel and Outlook
Ability to work independently, multitask, and set priorities
Ability to interact with a wide variety of audiences
Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
Ability to work well under-pressure
Ability to work independently with limited supervision
Experience in working with ethnic/minorities
Non-profit experience strongly preferred
ULMS Total Compensation
** Most Benefits will take effect on the 1st of the month following a 60-day waiting period
Medical - $8,325 per year
Dental - $570 per year
Vision - $65.04 per year
Group Life & ADD - $39.90 per year
Employee Assistance Program - $34.20 per year
403(b) retirement - $100 per month
LinkedIn Learning Account
Professional Development Funds – up to $1500 per year for approved professional development activities
Paid Time Off
~ 3.5 weeks of PTO accrued annually during first 24 months of employment
8 annual personal holiday/health and wellness days*
11 paid holidays + 6 day paid winter holiday break
WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code) Taxes – 9.8% of salary
At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.