Position : Barista

Reports To : Management

Wage: $18

FLSA Status : Non- Exempt

JOB DESCRIPTION

Experience: Minimum of 3 years of experience in a comparable position. Professional appearance, (No headphones, hats, or loose pants), excellent interpersonal and communication skills.

Role & Responsibilities:
● Prepare coffee bar and keep it well stocked with ice, mixers, condiments, napkins, straws, glassware, and utensils.
● Protect establishment and patrons by adhering to sanitation, safety and organization
● Prepare and sell coffee drinks by following recipes and preparation techniques for coffee drinks
● Create a positive guest experience by guiding guests through the menu, recommending drinks, etc.
● Maintain a thorough understanding of all menu items and is able to answer questions regarding drink items and their preparation
● Use Clover quickly and in proper sequence according to standard, receiving and executing coffee bar orders, identifying patrons' needs and special requests
● Maintain coffee bar setting by removing empty glasses as completed, replenishing utensils, replenishing beverages, refilling water glasses, being alert to patron spills or other special needs
● Ensure consistently clean cups/glasses, bar equipment and working areas

● Maintain inventories by replenishing coffee bean supply, maintaining supplies, etc.
● Deliver an amazing guest experience
● Drive sales and promote the brand
● Follow portion guidelines to ensure cost control, while maximizing the Guest experience
● Ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change
● Must demonstrate ability to operate Clover, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift

Skills and Knowledge: Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Professionalism

Physical abilities : Must be able to lift and carry 60 pounds.
Must be able to stand, walk, lift, and bend for long periods of time.

Dress Attire : Dark blue wash fitted jeans, Black long sleeve button shirt (black or clear button,) Black non-athletic tennis shoes