Benefits:

401(k)

401(k) matching

Bonus based on performance

I’m looking for a strong CC&B Business Analyst that in summary: CC&B Business Analyst__San Francisco CA--Need Locals

Expert of CC&B

Self Driven problem solver (go getter)

Strong communication skills

Manages expectations well

Please let me know if you have anyone in your pool of resource (someone like a Bozena).

Here’s the High Level JD:

Job Responsibilities

Ideation:

Work with business organizations to guide/provide input regarding enhancement feasibility

Using business process knowledge, proactively look for opportunities for system enhancements

Evaluate and provide input to business needs and requirements

Prepare estimates for customer requests

Prepare preliminary mockups and designs

Project:

Analyze/assemble Functional/non-Functional requirements

Provide technical expertise and assistance in designing, testing and developing applications

Perform feasibility analysis, design and provide recommendations on the alternative solutions, project strategy and deliverable prioritization, as well as system alternatives or enhancements to current systems

Prepare final functional requirement and functional design document

Conduct walkthrough of deliverables with business and IT Stakeholders and obtain approval/signoff

Provide Subject Matter Expert support to developers and testers

Work with business to document and analyze project change controls

Support stabilization of deployed code

Maintenance:

Troubleshoot potential system issues to determine if there is a defect

Analyze production defects, identify business and system impacts and quantify problems

Contribute to defect troubleshooting and solution design

Assist business and technical teams with adhoc requests

Provide functional expertise to clients for resolving business issues

Qualifications

Minimum:

Bachelors Degree in Computer Science/ Information Systems, Business, Engineering, etc. or equivalent work experience

8 years of experience in analyzing, designing and developing functional requirements, functional design, UX/UI design

Experience in project participation, high complexity

Desired:

Working knowledge of relational databases (SQL experience)

Working knowledge of UML

Be able to work independently but within the framework of the team and product

Be able to work well within a team setting

Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement

Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio

Excellent verbal and written communication skills

6 years of experience with Oracle CC&B applications, and data modeling

Experience dealing with Call Center and/or Back Office centric business

Understanding of database

Thanks & Regards

Bhanu Prakash

DeltaSoft Solutions

bhanu.prakash@deltasoftgroup.com