Job Description

Team: **** Infrastructure, Information Security, Product DevOps, Network Engineering, Enterprise Services & Tools
Location & Hours: **** Remote (work core Eastern Time hours)

Role Type: ****
· This is a part-time position – 20 hours per week
· This is a temp position expected to last 3-6 months from the start date

As our User Design Specialist, you will support all our research practices: executing participant recruitment, informed consent, screening, scheduling, and incentives. This role requires creative problem solving and strategic judgement to ethically recruit participants across the student journey—from early childhood to post-secondary education. You will help shape what excellent research operations look like in a mission-driven, experimental context, contributing to the broader culture of evidence-informed design at the Client.

You have:
• 5+ years of experience in research operations, UX research, or related program management roles
• Experience in research enablement — creating documentation, templates, and leading internal workshops around best practices
• Established experience across the research lifecycle, which includes recruiting participants, managing a participant panel, and training teams on how to match participants to studies
• Experience supporting qualitative and quantitative research methods across multiple teams with distinct products and user needs
• Experience supporting data collection and analysis: taking notes on qualitative studies, preparing data for analysis
• Experience working with tools such as Airtable, Dovetail, Qualtrics, UserTesting, Dscout, or similar a plus. Support working within their limitations or drive decisions on best tools to meet teams' needs
• Strong project management and systems design skills; ability to build processes that scale
• Excellent organizational, collaboration, and communication skills
• A creative, proactive, entrepreneurial mindset—comfortable bringing new ideas and strategies to improve our research practice
• Deep respect for ethical research practices and user data privacy
• Ability to work in a fast-paced, ambiguous environment with shifting priorities

Nice to have:
• Experience working in or with mission-driven organizations, public education, or nonprofits
• Experience supporting research involving youth, families, or vulnerable populations
• Experience creating inclusive research frameworks and protocols
• Experience with or demonstrated interest in creative visual storytelling that brings research to life

Additional Information

All your information will be kept confidential according to EEO guidelines.