Job Description

UTAH HOME FITNESS, a RETAIL MARKET LEADER in providing the highest quality fitness equipment is currently hiring a full-time STORE SUPPORT SPECIALIST for our FARMINGTON, UT location. If you are into FITNESS and looking for a career with a growing company, have great communication and customer service experience, UTAH HOME FITNESS is the place for you!

STORE SUPPORT SPECIALIST: Requires training of product knowledge

RESPONSIBILITIES:

This position requires you to Identify and assess customers' needs to achieve satisfaction via phone conversations. Build sustainable relationships through open and interactive communication. Provide accurate, valid, and complete information by using the right tools and product knowledge given to you. Handle complaints provide appropriate solutions and alternatives with the guidance and direction of the store manager. Follow up to ensure resolution via phone or email. This position requires you to keep records of customer interactions, process customer account, and file documents when required.

THE STORES SUPPORT SPECIALIST is to maintain the appearance of the store making sure everything is clean and up to current sanitation standards. Additional responsibilities may include unpacking warehouse deliveries, building equipment for the showroom floor, and fulfill special orders for customers.

REQUIREMENTS OF THE JOB:

• Enthusiasm and positivity
• Into Fitness or have Fitness background
• People-Oriented
• Customer orientation and ability to adapt/respond to different types of personalities
• Proficient in phone etiquette
• Excellent communication both written and verbal
• Ability to multi-task, prioritize and manage time effectively
• Ability to Work Under Pressure in a positive manner
• Patience and flexibility
• Problem solving
• Basic Software Knowledge
• Organized
• High Levels of Concentration
• Minimal supervision
• Company Product Knowledge

BENEFITS:

Hourly: 35 - 40 hours

Benefits

Employee Discount

Full-time employment

Company Description

Utah Home Fitness is a market leader in providing the highest quality fitness equipment. From elliptical and treadmills to free weights and fitness accessories, Utah Home Fitness offers a wide variety of options for personal wellness and training. With retail stores nationwide and online commerce, we make it easy to bring fitness to your home!