Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k) matching

Competitive salary

Opportunity for advancement

Location: Redding, CA Department: Operations Employment Type: Full Time, Hourly (Non-Exempt) Pay Rate: $28.00–$34.00 per hour (non-exempt, eligible for overtime), depending on experience

About the Role

The Utility Vegetation Management Business Analyst supports vegetation management operations through data analysis, reporting, and systems-driven operational support.

This position serves as a key liaison between field operations, management, and administrative teams by providing data-driven insights, performance reporting, workforce planning support, and operational analytics to drive efficient execution of vegetation management programs.

The ideal candidate is highly analytical, detail-oriented, and capable of leveraging data, systems, and reporting tools to deliver actionable insights that support decision-making and continuous improvement initiatives.

Core Responsibilities

Reporting & Analytics

Develop, maintain, and distribute recurring operational, financial, and performance reports.

Analyze operational data to identify trends, risks, opportunities, and performance improvement initiatives.

Create automated dashboards, scorecards, and KPI reporting using Excel and business intelligence tools (e.g., Power BI, Salesforce, etc.) for management and field leadership.

Monitor operational metrics and provide recommendations to improve productivity, quality, and resource utilization.

Support forecasting, budgeting, and workload analysis activities.

Utilize advanced Excel functions (pivot tables, Power Query, lookups, and data modeling) to build scalable and repeatable reporting solutions.

Operational Support

Partner with field leadership and operations management to support daily operational planning and execution.

Assist with workload prioritization, resource allocation, and scheduling coordination to meet business objectives.

Track work completion, productivity, and operational performance against established goals and targets.

Support operational reviews and management meetings through data preparation and presentation development.

Assist with special projects and strategic initiatives as assigned.

Support integration and use of operational systems and tools to improve data accuracy and reporting efficiency.

Business Process Improvement

Evaluate existing operational workflows and identify opportunities for increased efficiency and standardization.

Document business processes, procedures, and operational requirements.

Collaborate with cross-functional stakeholders to develop and implement process improvements.

Support change management initiatives and operational best practices.

Assist with the development and maintenance of standard operating procedures (SOPs).

Identify opportunities to improve data flow, reporting automation, and system utilization.

Administrative & Coordination Support

Coordinate communications between field personnel, operations leadership, and support functions.

Maintain operational records, reports, and documentation in accordance with company policies.

Prepare presentations, meeting materials, and management summaries.

Support onboarding, training coordination, and administrative tracking activities.

Assist with supply, equipment, and vendor coordination as needed to support ongoing operations.

Qualifications

Associate's or Bachelor's degree in Business Administration, Operations Management, Data Analytics, Information Systems, Finance, or a related field, or equivalent work experience.

Minimum 3–5 years of experience in business analysis, operations support, reporting, or a related analytical role.

Strong analytical and problem-solving skills with the ability to interpret large datasets and provide actionable recommendations.

Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, Power Query, and data analysis techniques.

Experience creating automated reports, dashboards, and performance metrics using Excel and/or BI tools.

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Excellent written and verbal communication skills.

High attention to detail and commitment to data accuracy.

Preferred Qualifications

Experience supporting utility, vegetation management, construction, field services, or infrastructure operations.

Familiarity with reporting and analytics platforms such as Power BI, Salesforce, or similar tools.

Experience with workforce planning, forecasting, budgeting, or resource management.

Knowledge of GIS platforms and mapping applications (Field Maps, ArcGIS, etc.).

Experience working directly with field operations teams and leadership.

Exposure to system integrations, data management, or workflow automation tools is a plus.

What We're Looking For

Strong analytical and critical-thinking capabilities.

Ability to translate data into meaningful business insights.

Excellent organization and time-management skills.

Process-oriented mindset with a focus on continuous improvement.

Strong collaboration and stakeholder-management abilities.

Ability to work independently while supporting cross-functional teams.

Commitment to operational excellence and customer service.

Comfort working with both data and systems to drive efficiency and scalability.

Working Conditions

Office-based position with regular interaction with field personnel and operations leadership.

Occasional travel to field locations.

May require periodic overtime to support reporting deadlines and operational priorities.

Why Join Us

Opportunity to support critical utility and vegetation management operations.

Exposure to strategic business initiatives and operational leadership.

Collaborative environment focused on continuous improvement and professional growth.

Career advancement opportunities within operations, analytics, and management functions.

Competitive compensation and benefits package.

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.