Job Description

Legal Field Investigator

We are a high-volume personal injury law firm whose mission is to work hard and do right by people. As a leader in the industry, we find it important to use our core values to help and to stand up for real people in need. Our field investigators are often the first impression that a potential client has of our firm. It is a vital role in establishing the attorney client relationship.

The main responsibilities of a Legal Field Investigator are:

• Meet with clients in the field to gather necessary information/documentation

• Obtain photos of accident scenes, property damage and bodily injuries

• Conduct follow up calls to potential new clients

• Review and explain our firms contract and authorizations to new clients

• Manage a team calendar

• Providing excellent customer service and maintaining excellent customer relationships via phone and email

• Documenting all action and communication in the client’s case file

We are looking for someone who is:

• Comfortable being on the road and working remotely

• A safe driver with a clean driving record

• Experienced in sales and/or customer service

• Able to a flexible schedule, including nights, weekends and holidays

• Strong in computer skills and written and verbal communication

• Professional both in appearance and behavior

• Able to manage their own time to successfully complete their work

• Determined to learn and adapt in a high paced atmosphere

• Prior military or law enforcement experience is a plus but not required

• Bilingual Preferred (English/Spanish)

Working with us is great because:

• Our core values emphasize the importance of working as a team and giving an unparalleled client experience

• We have a positive, fast-paced environment with plenty of opportunity for professional growth

• We use leading edge technology to make your workday as efficient as possible

• We regularly give back to the community through volunteer events

• We offer a competitive compensation and benefits package with company events throughout the year

https://recruiting.paylocity.com/Recruiting/Jobs/Details/340299

Company Description

Personal Injury Law Firm