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Customer Service Representative

Uzma Afzal - State Farm Agent

Customer Service Representative

Huntington Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Position Overview Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

    Responsibilities

    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

    • Hourly pay plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Flexible hours
    • Valuable experience

    Compensation: $20++ plus commissions and bonus

    Requirements

    • Interest in marketing products and services based on customer needs
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Ability to work in a team environment
    • Ability to multi-task
    • Bilingual - Spanish preferred
    • Bilingual - Vietnamese preferred
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.