Client Relations Assistant

VAUSA®, a values-driven virtual staffing company is seeking a highly qualified Client Relations Assistant to work directly with a client. The VAUSA® team works one-on-one with clients to match them with remote professionals as independent contractors and also recruits candidates for businesses looking to hire remote part- or full-time employees. At this time, we are only hiring those that reside within the United States. 

ROLES AND RESPONSIBILITIES:

• Primary point of contact for client's clientele
• Manage incoming calls and customer service inquiries
• Identify and assess customer needs to achieve satisfaction

SKILLS REQUIRED:

• Experience in building sustainable relationships and trust with customer accounts through open and interactive communication
• Experience managing incoming communications
• Experience identifying and assessing customers' needs to achieve satisfaction
• Excellent communication and presentation skills