Director of Management, Dallas
Are you looking to find a work place you can call home? Do you strive to grow in a fast-paced industry with a company dedicated to helping you embrace your profession? Vision Communities Management, VCM, Inc., is a fast-growing community association management firm with a commitment to investing in our associates. With leadership who still believe that a hands-on approach ensures that our communities receive the best expertise and quality in the business. Do you believe in creating a community’s vision through customer service, expertise and accountability? Then come join your vision with ours.
Position Summary
Provides management and leadership to a team of portfolio manager while ensuring the values and culture of VCM, Inc. are demonstrated at all times. Responsibilities will include working with association managers, company leadership and Board of Directors to manage and create each community’s vision. This position requires experience in residential property management and the ability to become an expert for both associates and clients. Previous management experience and oversight of a team is preferred. A successful candidate must believe in active management with a commitment to exceptional customer service and quality control.
Position Responsibilities
At all times, demonstrate and promote the mission, values and culture of VCM, Inc.
Provide customer service at all times attending to all calls and messages within 24 hours
Directly oversee association managers and portfolio of community associations
Perform weekly one-on-ones with associates to review and ensure quality control of communities
Promote client retention through effective quality controls
Provide quarterly site-inspection of all properties within portfolio
Oversee training and development of association managers
Interview and participate in the hiring and selection process of association managers
Provide expert knowledge to both associates and clients about association governing documents and legislation
Work closely with accounting team to ensure financials, collections, payables and community budgets are prepared and/or executed in a timely manner
Oversee new transitions of communities
Provide oversight of on-call process
Attend management and leadership meetings, as required
Attend board and/or annual meetings as needed
Payroll processing and review of time-off requests
Perform routine performance evaluations
Oversee projects involving association managers and portfolio of communities
VCM, Inc. Your Vision. Our Knowledge.