Job Description

VDOT Network Engineer 4

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

Job Description:

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

- Responds to Tier 1 network support requests.

- Communicates effectively with teammates and customers of varying levels of technical expertise.

- Responds to all break/fix requests associated with network resources.

- Designs extensions of and connections to the campus network.

- Configures and deploys new/replacement network hardware and communications infrastructure.

- Maintains up-to-date project and architecture documentation.

- Maintains up-to-date inventory and maintenance records.

- Monitors network resources for faults and traffic anomalies.

- Resolves connection issues between users and resources.

- Maintains detailed change history of network changes.

- Supports ITS Field Maintenance with communications' implementation and troubleshooting.

- Supports team efforts to improve cybersecurity controls and defenses.

- Supports team efforts for threat hunting and mitigation.

- Manages time and resource constraints.

Additional Information

All your information will be kept confidential according to EEO guidelines.