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Customer Service Associate (DevOps Policy)

VDart Inc

Customer Service Associate (DevOps Policy)

Austin, TX
Full Time
Paid
  • Responsibilities

    Job Description

    JOB TITLE:  CUSTOMER SERVICE ASSOCIATE (DEVOPS POLICY) LOCATION: AUSTIN, TX  DURATION : FULL TIME

    As an agent on the Developer Operations Policy team you will be responsible for handling app and developer related core work flows appeals, compliance regulation, proactive vetting . Supporting non sensitive work e.g. sorting user data reports and identifying those that require a deeper review . You will provide supplemental support to colleagues with their requests and handle operational support for new products and services. Experience working in a similar operational or a technical support capacity is desired but not essential. Understanding of apps and app development is desirable but not essential.

    JOB QUALIFICATIONS Base knowledge of applications and their functions.          EDUCATION:           Additional Job Details:    1 - Effective Verbal Communications (P3 - Advanced) | 2 - Microsoft Office (P2 - Intermediate)

    Company Description

    VDart Digital, a VDart company is a Global Digital solutions and professional services firm headquartered in Atlanta, GA, USA, delivering cutting edge technology solutions, specialized talent, superior performance and seamless execution to meet challenging business needs of customers worldwide including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We lead digital transformation by designing and developing future ready solutions, helping businesses thrive in a Digital Society using blockchain, IOT, UI/UX, AR/VR, Cloud, Machine Learning, AI, Data Analytics, Cybersecurity, Identify management, and Intelligent automation. VDart Digital is solving complex technology problems and delivering long-term value for our customers by developing advanced mobility solutions. We power next generation of mobility and the growing need for mobility on-demand with our fleet management, digital key, in-vehicle infotainment and connected vehicle solutions by collaborating with leading automotive OEMs, Tier1 suppliers and fleet owners.