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Data Center Hands and Feet Support / Data Center Technician / Data Center operation /

V

VDart Inc

Data Center Hands and Feet Support / Data Center Technician / Data Center operation /

San Francisco, CA
Full Time
Paid
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  • Responsibilities

    Job Description

    Title: Data Center Hands and Feet Support

    Location :- San Francisco CA

    Individual will be part of IMACD team responsible for Server, Network & Unified Communication devices installed outside of Data Center.

    IMACD Support team will also be responsible for assisting any preventive UPS Maintenance as well as patching of cables in Data Closet/Computer room.

    Responsibilities:

    • Excellent Hands-on Experience in supporting various Hardware which are part of Server, Network and Unified Communication services.
    • Should have worked in supporting following Hardware from a Hands & Feet support perspective.
    • Telecom (Voice & Video, Wireless ASCOM Handsets) o Network (Router, Switch, Firewall etc) o Server and Storage (Dell, HP, EMC NetApp etc)
    • Break-Fix and IMACD day-to-day support for all Infrastructure devices (Network, Unified Communication and Server)
    • Perform all Adds/Change/Remove and installations following an Approved Service Request or RFC/task, including Server/Network/Unified Communication Device refreshes. - Unpack the Server/Network/Unified Communication Device and visually inspect for damage if any and report back to requester
    • Install the Server/Network/Unified Communication Device (e.g., rack mount or ceiling mount, connect power, cable)
    • Assist Support (Server/Network/UC) groups if there is any support needed from Hands & Perspective which cannot be done remotely ? Overall responsible for Data Closet/Computer room to provide support to support group or any 3rd party vendor need access to Data Closet/Computer room .
    • Cable Management (Patching, Labelling and troubleshooting) o Data Closet/Computer Room Quality and Cleanliness
    • Co-Ordination with 3rd Party for Data Closet/Computer room environment o Cooling o Power o Lighting o Space management o Power management Qualification: ? At least 3-4 years of Strong Hands-on experience ? Able to demonstrate Good Communication and Customer Handling Skills.