Job Description

Antivirus Management and Endpoint Encryption – Symantec

• Expert in configuring and troubleshooting of Symantec Endpoint Protection Suite in complex enterprise environment.
• Perform regular health checks and audits to proactively isolate or resolve potential issues, also recommend and Initiate performance improvement initiatives.
• Analyze and resolve escalated problems. Also act as a mentor for the support staff in aligning their technology and non-technology skills to best suited environment being supported.
• Understand general disaster recovery and business continuity practices
• Managing relationships with key and relevant external suppliers, so as to ensure aligned delivery and support activities, optimizing opportunities to derive added value and ensure that costs are appropriately managed.
• Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.
• Experience of SEP components and its deployment architecture.
• Manage Antivirus policies/signatures on servers and endpoints.
• Troubleshoot and evaluate the health of servers and agents, generate report for Antivirus servers including endpoint. Manage the compliance status of endpoint agents.
• Vendor coordination for any new virus definition update, any virus incident in the network.
• Implementing and enforcing antivirus security policy
• Antivirus security monitoring from central logging system and troubleshooting Virus outbreak
• Console based management for antivirus software
• Distribute and standardize the antivirus user Policy
• Periodic network scanning for security risks and reporting on attacks/threats/alarms/policy violations/non-compliant machines.
• Developing & testing the technical remediation strategy
• Activating Encryption for a new user, deleting devices/users.
• Decryption of device Maintaining Backups of the configurations of the Encryption Server
• System break-fix – Hardware and software
• Well versed with IM/PM/CM processes
• Provide support for 247365 managed services environment
• Strong verbal and written communication skills

If you've any queries, please reach out to us @678-720-4716