Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing service information and coordinate for documentations. RESPONSIBILITIES:

• Handle customer inquiries and coordinate for appointment and other 
• Provide information about the services
• Resolve any concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

VG CPA PC is a full service accounting firm serving local, regional, national and international clients based out from Ashburn VA. We are growing our practice in the area and we are looking for a person who is comfortable taking this entry level position to grow into a staff accountant. This position is ideal for a teammate who is looking for a long-term full-time position The ideal candidate will have at least one year of tax preparation experience/accounting and have a Bachelor’s in accounting from an accredited college. Responsibilities include helping in tax preparation for individuals, partnerships, and corporations . You will work directly with our clients and as a team member to provide support to CPA's