Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.
RESPONSIBILITIES:
- Handle customer inquiries.
- Provide information about the products and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Responsible for order entry through calls, fax, and email.
QUALIFICATIONS:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company Description
VGP Distributors, Inc is a tobacco distributor in Piedmont, SC. The company has been around for over 20+ years and services nearly the entire state with our products.