Job description

We are looking for a Front Desk staff member who will aid in making the dental office more efficient and pleasant for patients. Receptionists should be well-organized with great attention to detail and possess the ability to interact with others (patients, non-patients, and caregivers) in a professional manner. Furthermore, we want candidates with the skills to thrive in a fast paced, multitasking position to ensure interactions and scheduling run smoothly.

Responsibilities

Welcome patients, staff and vendors into the dental office

Checking patients in/out (i.e. verifying all demographic information on file, updating medical records, and ensuring patient are scheduled for all necessary appointments)

Scheduling for multiple providers/offices

Answering phones

Organizing pick up for lab cases

Communication with insurance companies for coverage and benefits

Document scanning and importation of important files

Other daily duties around the office such as the opening and closing procedures

Verifying insurances for upcoming appointments

Skills

Dental Office Experience required

Capable of multitasking

Good computer skills

Ability to learn system procedures

Excellent communication and people skills

Well-organized, professional and reliable

Understanding of HIPPA and privacy policies

Have knowledge of Eaglesoft Software