VIVA CREATIVE is seeking an internal AV-IT Specialist. The AV-IT Specialist is responsible for technology services in all duties. This role will plan, configure, oversee, implement, and integrate audio-visual equipment / systems and provide related IT technical support and project management. You're a techie with a broad range of corporate experience, and great judgment when resolving both AV/IT related issues.
WHAT YOU'LL DO
- Liaise between 3rd Party IT provider and VIVA
- Manage and troubleshoot all AV/IT needs; Serve as an internal help desk support
- Determine and resolve problems with the appropriate sense of urgency
- Manage, evaluate, and troubleshooting for personal computer hardware and software, printers, voice over IP phone services, mobile devices and network components
- Manage / troubleshoot AV equipment, including but not limited to audio, video conferencing, computer networking systems and hardware and repair
- Support the video/audit control room and production studio infrastructure
- Implement applications, software upgrades and performance troubleshooting for users
- Keep licensing and subscription management up to date for Adobe CC, Office 365 licenses and cloud-based storage
- Manage and organize our IT and AV equipment inventory
- Assist in employee IT onboarding and offboarding
- Have excellent knowledge of networking technologies (DNS, DCHP, VPN, etc.)
- Reimage and deploy computers
- Manage our active directory
- Manage apple mac remote desktop
- Support onsite team and clients (might require travel)
- Maintain conference rooms at our headquarters location
YOU HAVE:
- A Bachelor's degree in Computer Science, Information Systems (preferred)
- 3+ years' experience in managing IT and AV equipment and computer software systems. AV production experience a plus
- Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, and Window servers
- Proficiency in Microsoft Office and Apple applications
- Extensive knowledge of audiovisual equipment including analog / digital audio mixers, wireless microphone systems, seamless video switchers, and projectors / displays
- Ability to work well independently and meet frequent deadlines
- Excellent interpersonal skills and a demonstrated ability to collaborate and work effectively
- A detail-oriented nature with strong organizational skills, able to anticipate problems before they happen
- An energetic, multi-tasking personality
- The ability to learn new technology platforms and to oversee their implementation
- Effective communication skills: in-person, by phone, and in writing
- An understanding of the particular pressures of live programming, including the need for precise adherence to set procedures, flexible work hours as necessary, quick thinking and calm, problem solving
- A passionate desire to produce consistent, creative programming of the highest quality