Position Summary:

Drive transformational member experiences as the strategic leader of our comprehensive event portfolio. This executive role orchestrates both virtual and in-person experiences that elevate stakeholder engagement, strengthen member value, and advance organizational objectives through innovative, data-driven event strategies.

Key Responsibilities:

Strategic Leadership & Vision

• Event Portfolio Strategy: Develop and execute a comprehensive multi-year strategic roadmap for all stakeholder events, aligning with our business objectives and member lifecycle goals

• Innovation Leadership: Pioneer emerging event technologies and experiential formats to differentiate our member experience and maintain competitive advantage

• Financial Stewardship: Own P&L responsibility for event portfolio, optimizing ROI while delivering exceptional member value and driving revenue growth and profitability

• Stakeholder Alignment: Collaborate with C-suite executives and department heads to ensure event strategies support broader organizational initiatives

Event Excellence & Execution

• Full-Cycle Event Management: Direct comprehensive event lifecycle from conceptualization through post-event analysis, ensuring flawless execution across all touchpoints

• Hybrid Experience Design: Architect seamless integration between virtual and in-person components, maximizing accessibility and engagement across diverse member preferences

• Vendor Ecosystem Management: Cultivate strategic partnerships with premium vendors and service providers, negotiating favorable terms while maintaining quality standards

• Performance Optimization: Implement robust analytics frameworks to measure success metrics, member satisfaction, and business impact, driving continuous improvement

Team Leadership & Development

• High-Performance Team Building: Recruit, develop, and retain top-tier event professionals across multiple locations, fostering a culture of excellence and innovation

• Cross-Functional Partnership: Lead matrix relationships with marketing, communications, technology, and operations teams to ensure cohesive event experiences

• Mentorship & Growth: Provide strategic guidance and professional development opportunities to team members, building future event leaders

• Change Management: Guide organizational transformation initiatives related to event modernization and digital engagement strategies

Member Experience & Engagement

• Member-Centric Design: Leverage member insights and behavioral data to create personalized, relevant experiences that drive participation and satisfaction

• Community Building: Design networking and enrichment opportunities that strengthen member connections and advance professional development

• Accessibility & Inclusion: Ensure all events are accessible and inclusive, accommodating diverse member needs and preferences

• Lifetime Value Enhancement: Create experiences that strengthen member retention, engagement, and advocacy

Required Qualifications:

Leadership Experience

• Executive Leadership: 10+ years of progressive leadership experience in event management, with 5+ years at senior executive level

• Team Management: Proven track record building and scaling high-performing teams across multiple geographic locations

• Strategic Planning: Demonstrated success developing and executing multi-million-dollar event strategies for large-scale companies

Technical Expertise

• Event Technology Mastery: Deep expertise in virtual event platforms, hybrid experience design, and emerging event technologies

• Digital Transformation: Experience leading digital innovation initiatives and technology adoption in event environments

• Data Analytics: Proficiency in event analytics, performance measurement, and data-driven decision making

• Project Management: Advanced project management capabilities with experience managing complex, multi-stakeholder initiatives

Industry Knowledge

• Association Experience: Preferred experience in association management, membership organizations, or related sectors

• Corporate Events: Extensive background in large-scale corporate event management, including conferences, trade shows, and executive programs required

• Regulatory Awareness: Understanding of industry compliance requirements and risk management protocols

Preferred Qualifications:

• Advanced Education: MBA or relevant work experience preferred

• Professional Certifications: CMP (Certified Meeting Professional), CEM (Certified in Exhibition Management), or similar industry credentials

• Industry Recognition: Recipient of industry awards or recognition for event excellence and innovation

• Global Experience: International event management experience with multi-cultural stakeholder groups

• Exceptional Negotiator: Proven track record contracting exceptional agreements with vendor/partners

Success Metrics:

• Member engagement and satisfaction scores

• Event attendance growth and retention rates

• Portfolio financial performance and ROI

• Team performance and retention

• Innovation adoption and member feedback

• Strategic objective achievement

Working Environment:

• Travel Requirements: 25-30% travel for event oversight and stakeholder meetings

• Schedule Flexibility: Evening and weekend work required during major events

• Remote Work: Hybrid work environment with flexibility for remote work when not traveling

• Collaborative Culture: Matrix organization requiring strong cross-functional partnership skills

This role offers an exceptional opportunity to shape the future of member engagement, while leading a dynamic team in an innovative, fast-paced environment. The successful candidate will be a visionary leader who combines strategic thinking with operational excellence to deliver transformational member experiences.

We provide comprehensive benefits including health/dental/vision insurance.