Job Description
We are a global, diversified reinsurer with a growing portfolio of E&S lines insurance products written through MGAs. Our centralized structure enables us to deliver a personalized, technically sound, and client-focused approach to the marketplace. With a multicultural workforce and a collaborative ethos, we pride ourselves on being a true global organization that values expertise, partnership, and innovation.
We are seeking a seasoned claims professional with deep expertise in Financial Lines , including **Directors & Officers (D&O) and Errors & Omissions (E&O) **coverage. Experience with Transactional Risk products is a plus. This role offers the opportunity to work on complex, high-value claims in a dynamic and intellectually engaging environment.
Key Responsibilities:
- Claims Management: Lead the end-to-end handling of claims across Financial Lines, including E&O, D&O, and other Casualty products.
- Coverage Analysis: Identify, analyze, and resolve coverage issues under relevant policy forms. Communicate coverage positions clearly and professionally to insureds, brokers, and MGAs.
- Collaborate with Legal: collaborate with legal team responsible for managing litigation and dispute resolution processes, including participation in mediations and settlement conferences.
- Exposure Assessment: Conduct thorough investigations and evaluations of liability and damages, particularly on high-severity claims. Recommend and set appropriate reserves within authority
- Stakeholder Collaboration: Partner effectively with internal underwriting, actuarial, and legal teams, as well as external brokers, TPAs and clients, to ensure alignment and transparency.
- Managerial Oversight of TPAs: Direct claims activity with our Third-Party Administrator (TPA), overseeing investigations, documentation, coverage, liability
- Customer Service Excellence: Deliver responsive, thoughtful, and solution-oriented service to insureds and distribution partners throughout the claims lifecycle.
- Travel: Attend mediations, trials, and settlement conferences as needed.
- Drive technical excellence in order to control indemnity and expense loss through timely and appropriate reserving, and ultimate resolution claim closure.
- Collaborate with Claims Legal to control litigation costs and to coordinate legal strategy and trial preparation
- Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends.
- Maintain internal claims best practices related to file management to ensure accurate and organized internal claims documentation for all Claims, Data, Complaints, Denials & Reservation of Rights, Large Losses and Large Loss tracking