Works under general supervision, assisting in technical requirements solutions for audio visual, video telepresence, digital signage, and internet protocol television (AV/VTC/DS/IPTV) products. Research and collaborates with vendors to augment Government troubleshooting, installation, and configuration of system components. Ensures accurate solutions on technical matters. Defines and develops new and improved business process solutions. Provides expert analysis and advice on IT solutions. Duties include but not limited to complex technical requirements, carrying out feasibility studies and/or gap analysis, conducting business process reengineering, and forecasting based on industry best practices in the industry.

Requirements:

Certification: Requires a minimum of one of the following: AMX Technician (Networked AV) Certification, Completed Crestron CTI Technician Track Certification or AVIXA CTS certification

Experience: Five (5) years of relevant experience and experience working with:

o Crestron

o Cisco

o Biamp/AMX

o Extron

o Dual classification video conferencing solutions

Investigative Requirement: must possess a High Risk, Critical Sensitive with a Tier 5/SSBI investigation.