We’re looking for an energetic, organized, and tech-savvy Part-time Guest Services Concierge & Property Inspector to join our vacation rental team! This is a 10-15 hrs per week, in-person position that includes weekends, holidays, and some evenings. Typical Schedule is Friday-Sunday; perfect for someone who thrives in a dynamic, fast-paced environment. In this role, you’ll be the friendly face and key point of contact for guests, vendors, cleaners, and contractors. Your main responsibility will be to ensure our properties are spotless, well-stocked, and perfectly prepared for each guest’s arrival. You’ll perform inspections before check-ins and after check-outs, quickly report any issues to your manager, and follow up with guests to make sure they have everything they need for a fantastic stay. You should have excellent communication skills, a strong sense of urgency, and an exceptional eye for detail. Dependability and timeliness are absolutely essential, as is the ability to troubleshoot basic tech issues like cable and internet setup. You’ll also keep an inventory of supplies like batteries, filters, and furnishings, and help maintain a consistent, high-quality guest experience. The right candidate is someone who’s people-oriented, calm under pressure, naturally organized, and capable of working independently with little supervision. This is not a remote position, so we prefer applicants who live within 20 minutes of Tybee Island. If you’re ready to be part of a fun, hard-working team and help create memorable vacation experiences, we’d love to hear from you! Responsibilities: Guest Services & Property Inspector – Key Responsibilities • Conduct detailed property inspections before guest arrival and after departure to ensure cleanliness, organization, and full readiness • Verify all systems—including internet, TVs, smart locks, HVAC, water heaters, appliances, and plumbing—are functioning properly at every inspection • Ensure cleaning crews have properly prepared each home, meeting company standards for cleanliness and presentation • Report all issues, damages, or maintenance needs to the manager immediately to ensure fast resolution and minimal guest disruption • Provide warm, helpful customer service at check-in, throughout the guest's stay, at departure, and post-visit via follow-up • Assist guests with concierge-level service, including recommendations for dining, recreation, and local attractions • Troubleshoot guest issues in person, over the phone, or using online and office resources to resolve problems efficiently • Support guests with electronic devices such as TVs, remote controls, Wi-Fi, smart thermostats, and door locks • Take and maintain accurate property inventories; create and update supply order lists • Accept deliveries and assist in organizing and distributing rental supply inventory to homes • Ensure all rental supplies are stored properly and remain organized • Write and send thank-you cards to guests weekly to support guest satisfaction and retention • Perform monthly air filter changes in properties and ensure systems are running efficiently • Keep accurate and up-to-date property files and records on a daily basis • Monitor electronic door lock systems online each day to confirm functionality and security • Maintain an adequate stock of office and guest materials, such as maps, check-in cards, paper goods, filters, batteries, and dog treats • Perform weekly outdoor property checks to ensure exterior areas are clean, tidy, and welcoming • Run errands and complete special projects as assigned by management • Rotate with other team members to provide after-hours on-call support for guest emergencies, responding quickly and professionally Qualifications: • Experience in customer service, hospitality, or retail preferred • Strong written and verbal communication skills • Must pass a background check • Preferably located between downtown Savannah and Tybee Island • Flexible schedule including weekends, holidays, and some evenings • Detail-oriented with high standards for cleanliness and organization • Strong time management and inventory skills • Solution-focused and guest satisfaction-driven • Thrives in a fast-paced, multitasking environment • Able to manage workload and scheduling independently • Handy and willing to take on light maintenance tasks • Reliable personal vehicle capable of transporting supplies • Physically able to lift 35 lbs., move furniture, and use ladders • Comfortable with outdoor cleaning and light yard work • Self-motivated and proactive with minimal supervision • Enjoys staying busy and taking initiative on tasks • Team player with a positive attitude who works well independently Compensation: $18 hourly

• Guest Services & Property Inspector – Key Responsibilities • Conduct detailed property inspections before guest arrival and after departure to ensure cleanliness, organization, and full readiness • Verify all systems—including internet, TVs, smart locks, HVAC, water heaters, appliances, and plumbing—are functioning properly at every inspection • Ensure cleaning crews have properly prepared each home, meeting company standards for cleanliness and presentation • Report all issues, damages, or maintenance needs to the manager immediately to ensure fast resolution and minimal guest disruption • Provide warm, helpful customer service at check-in, throughout the guest's stay, at departure, and post-visit via follow-up • Assist guests with concierge-level service, including recommendations for dining, recreation, and local attractions • Troubleshoot guest issues in person, over the phone, or using online and office resources to resolve problems efficiently • Support guests with electronic devices such as TVs, remote controls, Wi-Fi, smart thermostats, and door locks • Take and maintain accurate property inventories; create and update supply order lists • Accept deliveries and assist in organizing and distributing rental supply inventory to homes • Ensure all rental supplies are stored properly and remain organized • Write and send thank-you cards to guests weekly to support guest satisfaction and retention • Perform monthly air filter changes in properties and ensure systems are running efficiently • Keep accurate and up-to-date property files and records on a daily basis • Monitor electronic door lock systems online each day to confirm functionality and security • Maintain an adequate stock of office and guest materials, such as maps, check-in cards, paper goods, filters, batteries, and dog treats • Perform weekly outdoor property checks to ensure exterior areas are clean, tidy, and welcoming • Run errands and complete special projects as assigned by management • Rotate with other team members to provide after-hours on-call support for guest emergencies, responding quickly and professionally