Valet

Columbia Club, a private city club established in 1889, on Monument Circle, offers an opportunity for those seeking to join our dedicated team. With 20,000 square feet of state-of-the-art meeting and event facilities, en-suite guest rooms, and multiple dining rooms, Columbia Club provides a unique and distinguished experience. Complemented by member services and a Health & Wellness Center, the Club embodies excellence in every aspect of city club life.

Job Responsibilities:

• Greet guests with a warm and friendly welcome upon their arrival and departure.
• Safely park, retrieve, and deliver customers' vehicles in a timely and efficient manner, while adhering to all traffic and safety regulations.
• Assist guests with their luggage, packages, and other belongings, ensuring they are transported securely and promptly to their desired location.
• Provide information about the establishment's services, promotions, and amenities to guests in a knowledgeable and professional manner.
• Maintain cleanliness and orderliness in the valet area, ensuring all vehicles are neatly parked, and the area is free from debris and hazards.
• Follow the established protocols and procedures for handling cash, credit cards, and other payment methods when collecting parking fees from customers.
• Maintain accurate records of vehicles parked, retrieved, and fees collected, ensuring accuracy and confidentiality in all transactions.
• Communicate effectively with fellow team members and supervisors, reporting any incidents or unusual circumstances promptly and accurately.
• Continuously strive to deliver exceptional customer service, anticipating guests' needs, and resolving any concerns or issues in a professional and courteous manner.

Qualifications and Work Experience:

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Prior experience as a valet or in a customer service-oriented role is preferred.
• Excellent communication and interpersonal skills.
• Ability to communicate in a professional manner with a diverse range of individuals.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle stressful situations with patience and composure.
• Knowledge of traffic and safety regulations.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Possess a positive and professional demeanor, with an ability to interact well with guests and team members.

Compensation:

We offer competitive hourly rates and outstanding benefits, including health insurance (available after 60 days), 401K (with a 4% match after six months), paid time off (PTO), educational opportunities, the potential for career advancement, and a positive work environment centered around teamwork, professionalism, learning, and excellence.

Overtime and Job Requirements:

• Overtime may be required on an as-needed basis.
• Candidates must have the flexibility to work weekends and holidays as necessary.