Job Description

 Customer Service Representative - AT&T Wireless Department - Green Bay and Appleton location

The dream team at Valhalla Solution is looking for exceptional individuals to join our team of Wireless Customer Service Representatives to help us achieve stellar results for our clients here in the greater Green Bay area. You will receive training on retail customer service, consultative sales, promotional marketing strategies, and account management to develop and retain customers.

As a Wireless Customer Service Representative, you are the face of our clients and brands and will deliver the highest standards of client-to-customer engagement to ensure our customers have an experience unlike never before.

OBJECTIVES:

• Be an energetic and fun brand ambassador for our clients
• Responsible for creating an unrivaled experience for every customer utilizing our sales process
• Leverage selling tools to maximize sales and impart product knowledge to the customers
• Perform price comparisons to educate on brand benefits
• Promote the new and latest product trends to meet customer’s needs

REQUIREMENTS:

• Demonstrates professional etiquette and demeanor
• A team-oriented individual that can perform in a fast-paced, results-oriented work environment
• Dedicated to high levels of customer service and sales productivity
• Strong communication and people skills
• Customer-focused
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends

BENEFITS AND PERKS YOU WILL GAIN IN RETURN:

• Development in communication and presentation skills
• Solid experience in sales, marketing, and customer service industry
• Base pay plus bonuses and incentives
• National and international travel opportunities for top performers
• Real opportunities to advance up to management roles for qualified candidates

The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres, be outgoing, a self-starter and motivated. Passive, quiet individuals usually have a difficult time in our upbeat environment. This position leads into our management training program.

*THIS BUSINESS DOES NOT PARTICIPATE IN ANY OF THE FOLLOWING:

• No Telemarketing
• No Door to Door Sales
• No Business to Business

THIS IS A RETAIL CUSTOMER SERVICE POSITION.

BRAND MARKETING, BRAND AWARENESS, CUSTOMER SERVICE SALES, SALES CUSTOMER SERVICE, INSIDE SALES, LEADERSHIP DEVELOPMENT, MARKETING STRATEGY, OUTSIDE SALES, SALES AND MARKETING, DEVELOPING AND BUILDING TEAMS, TRAINING AND TEACHING, CUSTOMER SERVICE, DETAIL ORIENTED, COMMUNICATION SKILLS, FACE TO FACE SALES, ENTRY LEVEL, RETAIL CUSTOMER SERVICE, ENERGETIC, TEAM BUILDING, MANAGEMENT TRAINING, MOTIVATED, ENTREPRENEURSHIP, SPORTS MINDED, CUSTOMER ACQUISITIONS, MANAGEMENT EXPERIENCE, CAREER ADVANCEMENT

Company Description

With aggressive growth, expansion plans and ambitious goals, Valhalla Solutions leads Green Bay in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. Valhalla Solution commitment to teamwork helps them accomplish every goal set.