The Assistant Store & Operations Manager is a leadership position, acting as a role model for the staff and providing operational support for the Area Sales & Store Operations Manager day-to-day.  The Assistant Store & Operations Manager's primary focus is to be prepared at all times to fill any role needed in the store, including covering for the Area Sales & Store Operations Manager if he/she is not available.  A successful Assistant Store & Operations Manager has strong customer service skills to handle concerns from customers and employees and is always attentive to providing assistance wherever needed. This position reports to the Store Manager. Employees in this position are reliable self-starters and team players that are able to handle multiple priorities effectively. 

Discover your perfect opportunity at Uniform Advantage, helping nurses, therapists and many other healthcare professionals find the fashionable, comfortable apparel they need. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

As Assistant Manager, this individual will perform managerial tasks as assigned and designated by the Store Manager, including but not limited to:

• Conduct on-boarding training with new hires and provide continuous improvement direction for existing staff.
• Provide managerial coverage for the Area Sales & Store Operations Manager when unavailable.
• Perform all tasks of a Key Holder Sales Associate II as needed.
• Maintain customer service standards by setting an example and ensuring compliance from staff.
• Participate in all store, district and company sales initiatives, build sales and create new business opportunities both inside and outside the store.
• Communicate areas of concern and opportunities for improvement to the Area Sales & Store Operations Manager.
• Increase profitability by reducing shrink, maintaining inventory control by proper receiving practices.
• Supervise employees to ensure objectives are met.
• Adhere to all company policies and procedures.

This position assumes a friendly and outgoing customer service role, adhering to Uniform Advantage’s Non-Negotiable Standards of Customer Service.  Daily tasks as the Assistant Store & Operations Manager include:

• Asking questions to determine customers’ needs and assisting them in finding products that match their needs.
• Answering questions about products and services; processing payments and recording transactions in a POS system. 
• Checking email, counting cash, processing credit and debit card sales and returns; processing gift card purchases and purchases made with traveler’s checks; accepting discount coupons; providing receipts and giving customers change, if necessary.
• Performing other tasks, as assigned; marking sale/clearance prices; preparing displays and basic cleaning duties.

Required Skills

• Basic computer literacy using Windows operating systems and sending emails (training on internal POS will be provided).
• Intermediate proficiency using Microsoft Office with special emphasis on Excel 2007, a plus.
• Ability to type 40 wpm or higher.
• Accurate math skills for cash handling and settlements.
• Accurate attention to detail.
• Friendly, energetic, and self-managed personality.
• Ability to handle multiple customers and projects simultaneously.
• Flexibility in accommodating our opening/closing shifts.
• PASS A CRIMINAL BACKGROUND CHECK AND COMPLETE OUR ONLINE ASSESSMENT.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand. 
• The employee is frequently required to walk, use hands to finger, handle or feel and reach with hands and arms. 
• The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. 
• The employee must regularly lift, push and/or pull up to 30 pounds, and occasionally lift, push and/or pull up to 40 pounds.

Required Experience

• Must have an average 2 year tenure in previous retail sales jobs (qualified students are exempt from this requirement).
• Must have 1 year of supervisory experience.
• Individuals that drive on company business (ie. go to the bank), must have proof of valid automobile liability insurance.

 HOURLY RATE + COMMISSION

EARN MORE BY INCREASING STORE SALES-UNCAPPED EARNING POTENTIAL!

Click here to see what our employees say about working for our UA divisions!

BENEFITS INFORMATION: ENJOY THE BEST OF ALL WORLDS!

As an industry leader for 30 years, we offer the strength and stability of a large firm, with healthy profitability and exciting career growth. Yet our friendly, team-oriented workplace makes you feel like part of a close family. We offer comprehensive benefits including medical, dental, vision, critical care, life AD&D insurance. We also offer a 401 (k) plan, FMLA, Pet Insurance, Continuing Education, Employee Assistance, and additional discount programs. For more information about our extensive benefits, click here.

WATCH YOUR EMAIL − HERE’S WHAT HAPPENS NEXT:

We look forward to reviewing your application! If your background is a promising fit for the position, you’ll get an email from us within 3-4 business days which will include a link to our online Candidate Assessment.

UA BRANDS IS A DRUG FREE WORKPLACE.

As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within and we are seeking individuals who thrive in an environment that encourages and supports self-management. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

• Basic computer literacy using Windows operating systems and sending emails (training on internal POS will be provided).
• Intermediate proficiency using Microsoft Office with special emphasis on Excel 2007, a plus.
• Ability to type 40 wpm or higher.
• Accurate math skills for cash handling and settlements.
• Accurate attention to detail.
• Friendly, energetic, and self-managed personality.
• Ability to handle multiple customers and projects simultaneously.
• Flexibility in accommodating our opening/closing shifts.
• PASS A CRIMINAL BACKGROUND CHECK AND COMPLETE OUR ONLINE ASSESSMENT.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand. 
• The employee is frequently required to walk, use hands to finger, handle or feel and reach with hands and arms. 
• The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. 
• The employee must regularly lift, push and/or pull up to 30 pounds, and occasionally lift, push and/or pull up to 40 pounds.