Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic.

As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. Knowledge of hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient’s condition, and compiling and submitting data on patients treated. Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric or subject matter headings. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of computers and relevant software applications including MS Office (Word)

Responsibilities

Greet owners as they arrive

Check-in animal patients for their appointments

Collect and confirm pet and owner information

Answer phones

Schedule, confirm, and cancel appointments

Process payments

Other administrative duties, as assigned

Qualifications

Excellent customer service skills

Effective communication with clients and coworkers

Comfortable working with a variety of animals

Proficient in Microsoft Office, scheduling software, and other technology