Do you have a passion for helping people? Our personal injury law firm is seeking a customer-service-oriented professional to join our team! Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and attention to detail. This is an excellent opportunity for someone wanting to work for a prestigious law firm and to make a tangible difference in clients' lives every day. If this sounds like a job you’d love, apply now! Responsibilities: Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files Manage attorney schedules, including prospective client consultations, to foster caseload growth Qualifications: CRM and case management software experience a plus Previous legal experience highly valued Solid data entry, spreadsheet management, and computer skills Sales or customer service experience highly valued Excellent and empathetic verbal and written communication skills required High school diploma or equivalent needed, while a Bachelor’s degree is desired Compensation: $35,000

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