Are you excited about managing a software product that serves a market you can feel great about?
Vanco is a U.S. market leader with over 40,000 clients in K-12 education, faith-based and non-profit markets. They trust us to provide best-in-class payment and administrative solutions. We have been growing at 30% and are looking a Product Manager who gets excited about connecting community organizations with unique SaaS solutions.
As a Product team, we bring curiosity and agility to our process of meeting the needs of our clients. Our leaders are passionate about delivering unparalleled products and services through a company culture that treats clients, partners and each other with the highest level of integrity and respect. As a company, we have a large client base in the US, but are still small enough that client feedback is quick and each individual can make a big difference.
We are looking for an experienced, organized, and passionate individual to join us as a member of the Product Team. This role will manage the product strategy and agile development lifecycle for applications serving our K-12 customers. You will shepherd ideas from concept to reality, working with UX designers, developers, sales, marketing, and our product support team to create compelling software solutions to our market’s most urgent and pervasive problems.
In this role, you’ll need strong business acumen and organization skills, deep curiosity about client behavior, great communication skills and a proven ability to understand and apply technological concepts to real world problems. We need a leader who can successfully navigate relationships with individuals in different positions, different backgrounds and of different skill levels.
What you’ll be doing:
As Senior Product Manager, you will
Gather customer feedback, identify their urgent and pervasive problems, and create actionable requirements for developers
Create archetypal user and buyer personas for the K-12 market
Articulate and prioritize personas and their problems so that the appropriate solutions can be built.
Create use scenarios to illustrate market problems and provide the development team with needed context
Manage proactive communications with relevant stakeholders from strategy through execution.
Identify competitive and alternative offerings in the market and assess their strengths and weaknesses.
Work with designers, engineers, and business stakeholders to create and deliver functional solutions on schedule.
Use win/loss analysis and customer sentiment to continue iterative product improvements
Who you are:
You are intelligent and analytical
You have 3+ years of experience in agile product management or similar role
You are comfortable using product development supporting technologies, such as Jira
You have experience with SaaS-based products
You have experience being accountable for budgets and timelines
You’ve proven your ability to think strategically, innovate, and develop tactical execution plans to drive success
You demonstrate excellent written and verbal communication
You have a high ability to navigate and collaborate with co-workers at all levels of the company
You have solid organization skills and flexibility to handle a variety of time-sensitive tasks and projects
You perform effectively as a team member, collaborate with different cross-functional teams and are able to work independently in the pursuit of company objectives
You are able to travel on occasion to meet with customers in person at business activities and industry events
What we offer:
100% Employer Paid Health Insurance Base Plan; employee only
Dental, Vision, Life and Accident Insurance
Paid Holidays and 4 weeks PTO
401(k) Plan with employer match
Opportunities to lead and develop processes and structure
Competitive benefits and pay
Small collaborative teams where you can impact both outcome and culture
Ongoing professional development opportunities
Volunteer opportunities organized by the company
Join a rapidly growing company that promotes internally
Vanco is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.