Job Description
At Vanco, we serve those who enrich our communities. Vanco provides businesses, nonprofits and educational organizations a complete range of payment solutions and administrative software. Our solutions make payment processing simple and ease administrative burdens for faith-based groups, nonprofits and schools. We are a software payments company for community organizations, and every transaction tells a story. An important part of who we are is our Vanco Values in Action. At Vanco, our employees:
The Salesforce Intern will support the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The intern will work closely with the Product Owner, Salesforce Administrators and Salesforce Developer. The role will focus on growing the intern’s skillset in Salesforce and supporting the team via Case management and UAT. KEY DUTIES & RESPONSIBILITIES: • Support the system administrator for the Salesforce.com environment with 100+ users • Perform Quality assurance testing for all configuration released into production • Learn the business processes and be able to support end users Case requests • Complete reporting and dashboard requests, new user set up, field configuration and minor automation requests • Perform data matching via V-look ups in Excel to then import to Salesforce • Learn integrations within Salesforce platform and become the subject matter expert SKILLS REQUIRED: • Passion for learning, self starter • Creative and analytical thinker with strong problem-solving skills • Must demonstrate exceptional verbal and written communication skills • Work in an Agile framework as a member of the Scrum team • Open minded to new solutions within Salesforce configuration EXPERIENCE REQUIRED: • Minimum 6 months of experience as a Salesforce.com administrator (Sandbox or Production) • Trailhead modules completed for Salesforce.com Basics and Intermediate levels • Proven ability to design and implement new processes and facilitate user adoption. • Strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content • Strong understanding of Salesforce.com best practices and functionality • Strong data management abilities • A documented history of successfully driving projects to completion