Job Description

422 Eastchester Drive, High Point, NC 27262

CALL CENTER REPRESENTATIVE

EXCELLENT INCOME AND BENEFITS!

VANN YORK HONDA IS HIRING FULL-TIME CALL CENTER REPRESENTATIVES TO RESPOND TO REQUESTS FOR PRODUCT INFORMATION AND SCHEDULE APPOINTMENTS FOR CUSTOMERS TO MEET WITH OUR DEALERSHIP'S SALES TEAM. Automotive BDR/Dealership experience or CUSTOMER SERVICE/CALL CENTER/TELEMARKETING EXPERIENCE IS PREFERRED. We provide excellent training!

Build and advance a rewarding career with a growing company. We value our employees and invest in their success! UPLOAD YOUR RESUME AND COMPLETE THE ASSESSMENT FOR PRIORITY CONSIDERATION.

WE OFFER:

• Performance Based Pay Plan
• Excellent Training
• Career Advancement Opportunities
• 5-Day Work Week - NO SUNDAYS!
• Medical, Dental and Vision Insurance
• 401(k) Investment Plan
• PTO - Paid Time Off
• Employee Discounts

RESPONSIBILITIES:

• Be enthusiastic and create excitement about our products
• PROMPTLY RESPOND TO PHONE, EMAIL AND INTERNET INQUIRIES FROM POTENTIAL CUSTOMERS SEEKING INFORMATION ABOUT PRODUCT AVAILABILITY AND PRICING.
• SCHEDULE APPOINTMENTS FOR POTENTIAL CUSTOMERS TO MEET WITH OUR SALES TEAM
• Make outbound calls for appointment reminders, etc.
• Update customer database
• Maintain high customer satisfaction scores

QUALIFICATIONS:

• Automotive Call Center / BDR / BDC / dealership experience is preferred
• CUSTOMER SERVICE/TELEMARKETING/CALL CENTER EXPERIENCE IS PREFERRED
• AN ENERGETIC AND OUTGOING 'PEOPLE PERSON' THAT'S MOTIVATED TO SUCCEED
• GOOD CUSTOMER SERVICE, COMMUNICATION, AND COMPUTER SKILLS
• A POSITIVE, UPBEAT ATTITUDE AND GOOD WORK ETHIC
• Thrives in a fast-paced team environment

WE ARE AN EQUAL OPPORTUNITY EMPLOYER