**RESPONSIBILITIES:
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• Designs client and/or reinsurer presentation materials and communications to resolve difficult questions and secure reinsurer agreements and payments of claims and account balances.
• Analyzes Key Performance Indicators (KPIs) and other system tools to manage basic transactional processes in a regulatory compliant manner.
• Participates in team and department meetings and activities to share opinions, ideas, knowledge and solutions, and seeks opportunities to increase own understanding and input of the services provided.
• Collects detailed information on accounting/claims process for Request For Proposal (RFP) and sales opportunities to drive business growth.
• Handles the settlement of funds to and from clients in a timely manner to ensure all applicable contractual payment terms; warranties, and/or conditions are met.
• Coordinates and attends reinsurance audit/reviews with clients and reinsurers and reviews open claims and/or premium activity, reconciles records in order to facilitate the review/audit process to ensure process quality.
• Collaborates with peers on reinsurance developments, to support discussion and develop a point of view.
• Participates in training sessions and provides input within the team and/or department for all aspects of reinsurance service processing to assist with troubleshooting and to help develop team resources.

QUALIFICATIONS:

• 5 years of office experience in a related industry such as Primary Insurance, Claims or Underwriting
• Demonstrated experience with Word, Outlook and Excel
• Demonstrated ability to work as part of a high-performance team. Attention to detail in completing assigned tasks.
• Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.
• Successful management of workload; able to manage expectations of all Clients and Stakeholders, under regular supervision.
• Strong communication and negotiation skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the Guy Carpenter brand.
• Strong ability to quickly assess and offer effective solutions to problems efficiently. Ability to make sound judgments, with guidance as required, while knowing when to bring situations to the attention of Management.
• Consistently deliver superior Client service.
• Prior experience with reinsurance
• Knowledge of contract law, contract provisions, reinsurance concepts and principles, basic regulatory controls and general business trends.

MUST HAVE:

Primary Insurance, Claims or Underwriting, reinsurance.

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NICE TO HAVE:

Contract law, contract provisions, reinsurance concepts and principles, basic regulatory controls and general business trends.

ADDITIONAL INFORMATION:

Hybrid - Go into the office twice a month.

Pay and Benefits:

Have competitive vacation/personal days in addition to holidays and volunteer days.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.