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Customer Account Specialist

Vectorply Corp.

Customer Account Specialist

Columbus, GA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Vectorply is a dynamic market driven company with a strong focus on exceeding our customers' expectations.  The Customer Account Specialist's responsibilities are very diversified, handling every aspect from order entry to customer delivery.  As a member of the Sales Team, a CAS represents the company to customers and distributors.  They understand or production capabilities and possess a knowledge of our industry so they can best help those wanting to buy our materials.  One of Vectorply's mission statements is, "make it easy for our customers to do business with us" and Customer Account Specialists ensure this mission is fulfilled.  Daily responsibilities include but are not limited to:

    • Sales Territory Support - 80% of time
      • Participate in daily production meetings
      • Support Sales Manager by learning customer specifics and assisting with they goals
      • Promptly address customer and distributor inquires
      • Facilitate sample requests, quotes, new customer communications and other customer focused tasks
      • Connect with customer/distributors developing trusting relationships
      • Occasional travel for events, tradeshows and/or customer visits
    • Administrative - 20% of time
      • Work within operating systems to enter orders, inquire about inventory and review sales history to make informed decisions 
      • Manage assignments pertaining to reporting, internal communications and general operations

    Company Description

    Vectorply is a private company with headquarters in Phenix City, Alabama. Vectorply is a leading producer of composite reinforcement fabrics in the United States and abroad. As one of the top suppliers in the North American marine market, customers such as Malibu Boats, Correct Craft (Nautique), and Viking Yachts rely on Vectorply to provide high quality engineered fabrics to produce their various models of boats and yachts. Vectorply is also a major supplier to the aerospace, transportation, infrastructure and sports and recreation composite production markets. Their fabrics are used in airplanes, bridge beams, and a wide range of snowboards and skis such as Burton Snowboards and K2 Skis. Vectorply fabrics have helped numerous riders win gold medals on the ski slopes, including Olympic champion Shaun White on a Burton board. Website: http://vectorply.com/

  • Locations
    Phenix City, AL • Columbus, GA