Vehicle Inspection Agent

Drivo LLC

Vehicle Inspection Agent

Newark, NJ +2 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Pain Training

    Bonus based on performance

    Competitive salary

    Employee discounts

    Training & development

    Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering

    top-notch service to our customers while fostering a supportive and inclusive work

    environment for our employees. Be part of a supportive and collaborative work culture where

    your contributions are valued and recognized.

    Why Choose Drivo Rent A Car?

    Exciting Opportunities:

    Enjoy competitive compensation, opportunities for advancement within the company.

    Positive Work Environment:

    Training and Development: Access ongoing training and development programs to enhance

    your skills and excel in your role.

    The ideal candidate possesses the following attributes:

    Strong attention to detail and organisational skills

    Exceptional customer service and communication abilities

    Familiarity with video inspection processes

    Basic photography skills for capturing pre-existing conditions

    Ability to manage traffic flow efficiently

    What you will do:

    Greet customers dropping off rental cars with a warm smile

    Secure vehicle keys, confirm documentation, and perform necessary checks

    Perform video inspections for damages and remind customers to check for personal belongings

    Identify and lost items found in the vehicle with detailed information

    Park units requiring service in designated areas and inform the Service Supervisor

    Thoroughly review cars for damage upon return, open and file claims promptly

    Control traffic flow as a guide for incoming and outgoing rental cars

    Ensure high-quality video check-out processes

    Record pre-existing conditions by capturing additional photos

    Assist customers with inquiries about car features and conditions

    Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)

    About you:

    High school diploma or GED

    Minimum 1-year customer service

    Must be at least 21 and have a valid driver's license with a clean driving record

    Ability to follow defined service processes

    Must be willing to wear company uniforms

    Ability to communicate in English, speaking other languages including Spanish is a plus

    Position available at LGA, JFK, and Newark airport locations

    Salary: From $18.00 per hour - $20.00 per hour + up to $1500 bonuses

    Expected hours: 40 per week

  • Locations
    Newark, NJ • East Elmhurst, NY • South Ozone Park, NY