Job Description

THE FIRM Velasco Law Group is an experienced Trust and Estate law firm conveniently located in Downtown Long Beach. Join our growing firm dedicated to understanding our client’s needs and providing customized legal plans.

Our team of employees are knowledgeable, experienced and committed. We are excited to add to our success through the hiring of a Bilingual Receptionist.

Interested in joining our team? Our Long Beach office is currently seeking a highly motivated full-time Bilingual Receptionist to work in a busy office environment.

THE BENEFITS Velasco Law Group offers a competitive salary plus health benefits, 401k, paid sick leave, paid vacation and paid parking. We pride ourselves on building a friendly, collaborative work environment with very low turnover.

THE CANDIDATE

• Bilingual (Speak and write in English and Spanish)
• 2 years of customer service experience, required
• Excellent written and verbal communication skills
• Strong communication skills
• Ability to remain calm while working with competing priorities and requests
• Excellent interpersonal skills and the ability to deal with a variety of individuals
• Experience working with computers, software and phone systems

THE RESPONSIBILITIES

• Ability to answer multiple phone lines, screen and route calls
• Assist with client intakes and intake management software
• Initiate outgoing calls to clients to confirm appointments and book follow-up appointments
• Light administrative duties
• Provide exceptional customer service to all internal and external customers

THE PROCESS Please submit a letter of interest and resume for consideration. We are not able to accept direct inquiries (i.e. phone calls) about the position. We thank you in advance for your interest.