Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire an IT Operations Engineer. This is a Full-Time position. The IT Operations Engineer role is integral part of the Global Technology Operations (GTO) team. The primary responsibilities of an IT Operations Engineer are to maintain servers, applications, software, and cloud systems.
Responsibilities
- While maintaining these systems, an IT Operations Engineer is expected to perform tasks such as:
- Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
- Secure mission critical systems by establishing and enforcing policies
- Implement and deploy changes to production, development, stage, and test environments
- Ensure that configuration and change management processes are documented accurately
- Review and respond to security incidents
- Provide 3rd level support to ServiceDesk & Field Service technicians
KEY DUTIES AND RESPONSIBILITIES
- Experience working in an enterprise-level environment
- Strong knowledge of Windows Servers, Microsoft 365, Exchange Online, Active Directory
- Knowledge of Cloud Computing (Azure and AWS)
- Experience with Microsoft High-Availability & SQL Clustering
- Experience with Microsoft DFS, DNS, IIS,
- Experience with VMware vSphere
- Experience with Citrix Virtual Apps & Desktops
- Highly proficient with PowerShell scripting
- Experience working with enterprise monitoring systems
- Excellent troubleshooting skills
- Strong understanding of networking concepts
- Experience with ITIL frameworks, and change management processes
- Strong verbal, written, and interpersonal communication skills
- Highly organized, motivated, and dedicated
- Industry-related certifications (MCITP, MCSE) a plus
- Availability to work during emergencies, and scheduled afterhours and weekends
QUALIFICATIONS
- 5+ years system administration experience with Windows operating systems
- 2+ years system administration experience with Linux operating systems
- 3+ years database administration experience with Microsoft SQL or Oracle
- 3+ years system administration experience with Microsoft 365
- Degree in Computer Science, Engineering, or related equivalent education required.
- Certifications from Microsoft, Carbon Black, or VMware or related technology certifications are preferred.