Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire an IT Operations Engineer. This is a Full-Time position. The IT Operations Engineer role is integral part of the Global Technology Operations (GTO) team. The primary responsibilities of an IT Operations Engineer are to maintain servers, applications, software, and cloud systems.
Responsibilities
While maintaining these systems, an IT Operations Engineer is expected to perform tasks such as:
Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
Secure mission critical systems by establishing and enforcing policies
Implement and deploy changes to production, development, stage, and test environments
Ensure that configuration and change management processes are documented accurately
Review and respond to security incidents
Provide 3rd level support to ServiceDesk & Field Service technicians
KEY DUTIES AND RESPONSIBILITIES
Experience working in an enterprise-level environment
Strong knowledge of Windows Servers, Microsoft 365, Exchange Online, Active Directory
Knowledge of Cloud Computing (Azure and AWS)
Experience with Microsoft High-Availability & SQL Clustering
Experience with Microsoft DFS, DNS, IIS,
Experience with VMware vSphere
Experience with Citrix Virtual Apps & Desktops
Highly proficient with PowerShell scripting
Experience working with enterprise monitoring systems
Excellent troubleshooting skills
Strong understanding of networking concepts
Experience with ITIL frameworks, and change management processes
Strong verbal, written, and interpersonal communication skills
Highly organized, motivated, and dedicated
Industry-related certifications (MCITP, MCSE) a plus
Availability to work during emergencies, and scheduled afterhours and weekends
QUALIFICATIONS
5+ years system administration experience with Windows operating systems
2+ years system administration experience with Linux operating systems
3+ years database administration experience with Microsoft SQL or Oracle
3+ years system administration experience with Microsoft 365
Degree in Computer Science, Engineering, or related equivalent education required.
Certifications from Microsoft, Carbon Black, or VMware or related technology certifications are preferred.