Job Description

**COMMERCIAL INSURANCE ACCOUNT EXECUTIVE

JOB DESCRIPTION

Come and join a Commercial Insurance Team that is on the move! The Account Executive role is a dynamic opportunity for a Commercial Insurance professional with 10 years or more experience at a Retail Agency. Preferably for a mid to large size brokerage. Experience managing accounts in the $15K-$30K range is preferable.

The Account Executive will manage a client base of Commercial accounts in a manner that promotes an excellent level of service and profitability to both the customer and Venbrook.

DUTIES & RESPONSIBILITIES:

CLIENT SERVICE

· Oversee, analyze and evaluate clients risks; review coverages to ensure quality of risk placement. Recommend needed changes in coverage when required due to change in exposure, marketplace and general improvement of insurance program.

· Demonstrate an in-depth understanding of coverages and policy terms and be able to clearly articulate this information as needed.

· Manage day to day processing of endorsements, coverage/policy changes, billings, certificates, audits, premium allocations and general correspondence. Direct Account Manager to assist in completion of client requests.

· Analyze the insurance requirements in contracts, including but not limited to leases and loan agreements, and report to the client on (1) any inconsistences between the insurance requirements and the Insured’s existing coverage (including recommendations on how theses inconsistences should be resolved), and (2) any appropriate changes to the wording to improve the risk transfer or to make the requirements better reflect the current market.

· Develop and maintain professional relationships with Client, support staff, insurance markets and other Venbrook staff.

· Keep client files in order; document all account activities in a manner which is clear and understandable by others.

MARKETING RENEWALS AND NEW BUSINESS

· Prepare underwriting submissions, assist Producer in the selection of markets, and send submissions to markets in a professional and timely manner. May coordinate client calls with or without Producer assistance.

· Negotiate with insurance carriers in matters of coverages and rates to obtain most comprehensive coverage and competitive pricing for clients and Venbrook.

· Assess and act upon opportunities to develop additional account revenue by cross selling additional coverages or referrals.

· Follow up with markets and monitor the quote/underwriting process to ensure that we are meeting the necessary time frames established.

· Prepare coverage letters, check policies for accuracy, and direct technical assistant to issue binders, process invoices and set up files.

· Maintain and update knowledge of industry trends, marketplace, and appetites of carriers; share information with others as needed. Assist Producer on sales calls/opportunities to present coverages.

· Supervisory Responsibilities*

· Oversee work for Sr. Account Managers, Account Managers and Account Techs in the unit (one Account Manager is currently planned)

· Prepare and discuss annual review with employees in the unit.

COMPETENCIES:

· Interpersonal Skills

· Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

· Written communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.

· Attention to Detail - Takes the time to double-check work for accuracy; provides a high quality product; ensures favorable reputations for self and VIS.

· Teamwork - Balances needs of team (and VIS as a whole) with individual responsibilities; willing to assist others when needed.

· Presentation skills - Able to independently organize and conduct client or carrier presentations as required.

· Problem Solving – Identifies and resolves problems in a timely manner. Develops alternative solutions; utilizes a creative approach to solving problems when a traditional approach does not solve the issue.

· Ethics – Commits to following company procedures; demonstrates ethical behavior in all business dealings.

· Development - Assists in the training and development of others; committed to personal development and continuous learning.

· Sales skills - Negotiating skills and ability to identify opportunities to increase revenue.

· Customer Service

· Highly alert to the needs of the client.

· Consistent and continuous service to the client and carriers.

· Manages difficult or emotional customer situations.

· Acts in a diplomatic manner and responds promptly to customer needs.

· Meets all commitments.

· Leadership Skills

· Delegation – Able to delegate both routine and important tasks and decisions.

· Teambuilding – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue.

· Performance Management – Able to provide positive feedback, as well as constructive criticism.

· Staff Development – Commits to developing the skills of the team.

· Motivating Others – Creates a climate where people want to do their best; is someone people like working with and for; makes everyone feel their work is important.

· Has experience with multifamily and commercial real estate schedules and construction insurance placement,

· Has experience with placing OCIP’s, CCIP’s, COC.

COMPUTER SKILLS

· Proficient in common Microsoft Office applications – Word, Excel, etc

· AMS 360 experience required.

EDUCATION AND LICENSING

· BA/BS preferred Yes

· Minimum 10 years of related work experience California Brokers Property/Casualty License

· CIC Designation preferred

· California Property/Casualty License Required

PHYSICAL DEMANDS:

While performing the duties of this job, the employee may exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift and/or move objects. The employee is regularly required to reach with hands and arms; use hands and fingers to grasp, perform repetitive motions; talk and hear. The employee is frequently required to stoop. The employee is occasionally required to climb, balance, kneel, crouch, crawl, stand, walk, push, pull, lift and feel. This job requires the employee to have close visual acuity.

Company Description

Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk brokering and management solutions. We cater to a national client base across myriad industries with divergent needs. Our team of experts and industry specialists’ partner with our clients to manage their risks, create security, promote growth, and add value by delivering best-in-class insurance products and programs. Venbrook is committed to ongoing product innovation, market agility, and strength in our partnerships for risk management solutions that allow our clients to focus on driving their business forward. Venbrook specializes in a wide range of insurance and risk management products including: Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers’ Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds. Venbrook is headquartered in Woodland Hills, CA with various locations throughout the country. For more information on Venbrook Insurance Services, visit us at www.venbrook.com.