Job Description

We’re a growing team, and as we scale, so does our need for focus on growing our SaaS platform. The ideal candidate must display excellent problem-solving skills with demonstrated interpersonal and organization abilities.

THE OPPORTUNITY:  We are looking for a skilled SUPPORT ENGINEER (C#/.NET DEVOPS ENGINEER) who will be joining a people-focused company that helps customers solve technical issues related to the Vendavo pricing and margin management application suite. This is a customer-facing position requiring good communication skills, independent thinking and strong problem-solving skills and the ability to stay organized under continuous workload without discernible project milestones. 

• Work with our customers’ admins to solve their issues, address their questions and make sure that they get bugs fixed
• Coordinate with our developers and oversee customer bug reports as they get resolved
• Assist our configuration engineers and other teams with problems they may find
• Provide with the assistance via remote desktop sessions

Qualifications

• Open to learning the pricing domain and understanding the business and needs of our customers
• Proactive personality and team player – shares experiences, helps, listens
• Customer-orientation
• Possess a strong sense of quality
• Knowledge of T-SQL, XML/XSD/XSL, SQL databases and familiar with MSSQL
• Passionate about DevOps
• Familiar with C#/.NET and Windows Server

Additional Information

• Competitive base salary + bonus
• Comprehensive health benefits including medical and dental
• Unlimited paid time off
• Flexible working hours

All your information will be kept confidential according to EEO guidelines.