Job Description

POSITION PROFILE

Supervises the day-to-day operations and staff of Office Services. Serves as the point person on-site for customer issues and ensures customer expectations are met. Reports to VDS Account Manager.

JOB RESPONSIBILITIES

• Oversees and coordinates daily tasks, scheduling, workflow, and special projects within the Office Services Department.
• Run high volume copy machines; produce the binding, cutting, and/or assembly reprographics projects as necessary.
• Electronic imaging and printing.
• Scanning and converting documents.
• Ensure convenience copiers are working properly, checking for quality via daily inspections. Loading copy machines with paper and toner as needed. Clear paper jams and contact/inform technicians for specific problems.
• Maintain records for management reports and inventory of supplies needed.
• Distribute office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Oversee conference room management, set-up and catering support.
• May perform filing duties in conjunction with specific customer requests.
• Handle sensitive and confidential information.
• Perform other duties as assigned.

EXPERIENCE/SKILLS

• Exceptional customer service skills.
• Minimum of three years office services experience in a legal environment and relevant supervisor/lead experience.
• Experience in using reprographics equipment, including models with color copying/printing capabilities.
• Understanding of postal equipment, including standard shipping software.
• Excellent communication skills, both verbal and written.
• Keyboard and Windows PC/Office Suite skills.
• Must be able to lift up to 50 pounds.
• Must be able to push, pull, bend, twist, and work standing up for long periods of time.

EDUCATION /QUALIFICATIONS

• High school diploma or equivalent required; some college preferred.
• Minimum of three years office services experience in a legal environment and relevant supervisor/lead experience.

Company Description

Vendor Direct Solutions, LLC (VDS) is an industry leader in providing on-site and technology solutions for law firms and other professional service providers. Our team is comprised of experts who are skilled in the creation, design, and implementation and management of technology-based document solutions and strategies, from state-of-the-art electronic and file sharing systems to conventional back office support systems. Our on-site solutions include professional management of all or selected segments of a firms records management, office services and IT operations. Our team includes outsourcing experts, records management professionals, senior consultants and directors who have built their careers in the legal and business process management space. VDS also provides flexible on-site management resources and consulting to build Technology Solutions that include Records and Document Management Systems, Enterprise Search Solutions and the development of Intranet dashboards that speed the access to personalized information for end-users.