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Product Specialist

Vensure Employer Services

Product Specialist

Mooresville, NC +8 locations
Full Time
Paid
  • Responsibilities

    ABOUT US

    Founded in 2004, VENSURE EMPLOYER SERVICES provides PEO solutions and human resource outsourcing to small and mid-market businesses across the country. Through its subsidiaries, including VensureHR, the company processes more than $9 billion in payroll and supporting more than 300,000 worksite employees. With services including payroll, medical and voluntary benefits, workers’ compensation, risk management, and HR administration, Vensure companies support a broad spectrum of industries, allowing small business owners to cost-effectively manage HR functions and turn their attention to growth and profitability initiatives

    We offer a comprehensive benefits package including medical, dental, vision, 401k w/match, PTO, paid holidays, and more! 

    POSITION SUMMARY

    We are seeking a PRODUCT SPECIALIST to join our team. The Product Specialist will be able to support the Product Management Team with our current product portfolio. We will be adding the Product Specialist role to grow the team to support the many tasks and projects we take on. The Product Specialist must be able to learn on the fly and have the ability to work in a high growth, dynamic working environment.

    ESSENTIAL DUTIES AND RESPONSIBILITIES 

    • Supports overall day-to-day activities related to products and project monitoring across the Vensure organization.
    • Vets each new product and leads the implementation process to identify project objectives, scope, milestones, and timeline through a standardized Product Lifecycle Process.
    • Maintains updated vendor information, implementation time frames, assignments, and collateral for the Product Lifecycle process, through Smartsheets.
    • Generates reports that track monthly analytics for revenue/enrollment from vendors.
    • Documents standard operating procedures, training, etc, for assigned products.
    • Develops and maintains product marketing content, presentations, and project status reports for assigned products.
    • Lead and/or coordinate large group activities (trainings, virtual meetings, conference calls, etc.) that includes, but is not limited to, groups of senior leaders, business partners, vendors, and staff.
    • Audits procedures for products with internal departments; assists in defining, improving, and documenting everything with each department leader.
    • Other duties as assigned

     

    KNOWLEDGE, SKILLS, AND ABILITIES

    • Strong verbal and written communication skills with impeccable attention to format and grammar
    • Ability to simplify complex topics for broad audiences
    • Ability to triage and troubleshoot unfamiliar issues
    • Familiarity working proactively, but also autonomously in a fast-paced, entrepreneurial environment
    • Comfortable collaborating and tactically working with senior leaders that are stakeholders on any projects
    • Knowledge of and experience with using software such as Microsoft Office, Adobe, Outlook 365, and Smartsheets.

     

    EDUCATION & EXPERIENCE

    • Bachelor’s Degree
    • 7+ years corporate experience preferred (Experience in PEO industry a plus)
    • Product Management, Product Development, Project Management, Account Management, Business Development, experience
    • Experience creating formal verbal and written communication such as: e-mails, procedural documents, processes, reports, and presentations to a variety of audiences
    • Experience optimizing for short-term execution, while planning for long-term capabilities
  • Locations
    San Diego, CA • Miami, FL • Alpharetta, GA • Duluth, GA • Boise, ID • Billings, MT • Mooresville, NC • Cincinnati, OH • Travelers Rest, SC