About Us

Founded in 2004, Vensure Employer Services provides PEO solutions and human resource outsourcing to small and mid-market businesses across the country. Through its subsidiaries, including VensureHR, the company processes more than $19 Billion in payroll and supporting more than 874,770 worksite employees. With services including payroll, medical and voluntary benefits, workers' compensation, risk management and HR administration, Vensure companies support a broad spectrum of industries, allowing small business owners to cost-effectively manage HR functions and turn their attention to growth and profitability initiatives.

Position Summary

The Assistant Vice President of System Operations will plan, direct, coordinate, and oversee system / software operations activities in the organization, ensuring development and implementation of efficient operations, in conjunction with managing system support and system expert staff day to day.

Essential Duties and Responsibilities

• Establishes, implements, and communicates the strategic direction of the organizations system operations division/department.
• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on system operations projects and platforms..
• Collaborates with division partners and departments to carry out the organization's goals and objectives.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, and software acquisitions are in line with the organizations business plan and vision
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Presents periodic performance reports and metrics to the EVP of System Operations and other leadership.
• Maintains knowledge of emerging technologies and trends in operations management.
• Identifies training needs and ensures proper training is developed and provided.
• Recruits, interviews, hires, and trains management-level staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
• Managed staff attendance and performance.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills
• Strong supervisory and leadership skills
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software.

Education & Experience

• Bachelor's degree in Business Administration, Technology or Human Resource Management; preferred.
• At least 5 years of industry-related experience including three years in upper management required.